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Form of workJob Summary: Grooming Technician
Bather/Brusher's primary duties are to properly prepare, bathe and finish pets by using humane practices and minimizing
pet stress. Additionally, the Grooming technician is responsible for the maintenance and daily cleaning/disinfecting of the
groom shop. Personal Canine Caretakers may be cross trained in grooming technician procedures for the groom shop. The
Grooming technician works under the supervision of the Front of House Supervisor and Dog Groomer. The
Grooming Technician performs paid bath services as well as complimentary bath services for client's dogs in addition to
bathing dogs in preparation for grooming by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Perform bath functions as requested by client and described on the groom card
o Nail trims
o Tooth brushing
o Brush-out heavy matts and loose undercoats
o Bath dogs according to check list and individual dog/owner requirements
Prepare dogs for bathing in accordance to procedures
Brush out dog with proper tools
Trim nails
Clean ears
Bathe dogs as described in procedures
Dry dogs completely following appropriate safety protocols
Cage dryer/force dryer is to be used for bath dogs, intermediate drying of groom dogs, and for dogs
that are overstressed by the force dryer
All groom dogs must be completely dry and finished drying by hand
Finish dogs as described in procedures
All dogs should be finish brushed and combed.
Bath dogs should have cologne and bandana applied unless client requests otherwise.
Keep bathing stations stocked with supplies, tools cleaned, disinfected and ready for use.
Helps to maintain appropriate levels of inventory
Maintain "ready to use" bath stations
Keep groom shop clean - remove hair off the floors in between brush outs, blow outs, and grooms
During the workday keep the room safe by wiping up water spills and pet accidents as they
occur
At the end of each workday all hair should be vacuumed from the floor, holding cages and all other
areas prior to the floor and all grooming tables, cages and tools disinfected per company policies.
Holding cages should be completely cleaned and ready for the next day's arrivals
Cleans, disinfects, and maintains bathing machine, cage dryers, and force dryers
Update pet status on the white boards and point of sale system
Advise front desk when dogs that are to be "called when ready" are finished.
Walk dogs that are kept in groom shop in accordance with procedures and note time of walk on
white board
Follow safety procedures for pets and staff at all times.
Ask for assistance when a pet is stressed, very difficult to manage or showing any signs of injury
Physical Requirements:
Must be able to walk and be outside much of the day.
Able to lift 50-60 pounds repetitively daily
Work with cleaning chemicals safely
Must be able to move easily and quickly on a steeply graded hill over tiers of varying heights = max tier height = 3 feet
Must be able to use hands and lifting techniques to lift dogs from crates of varying levels.
Must be able to use hands to write and notate client records
Must be able to verbally communicate with dogs and humans
Must be able to use a shovel, broom, and other tools to complete job requirements
Must be able to work various shifts which vary from week to week.
Strong verbal communication skills
Strong Written communication skills
Ability to multitask
Strong time management skills
Strong Customer service skills
Ability to work under pressure
Strong attention to details
Strong active listening skills
Minimum Requirements:
Genuine care and concern for caring for dogs of all sizes and needs.
6 months experience working with animals in professional capacity
