Groom Tech

Woofie’s Mobile Pet Spa of Delray Beach has an exciting opportunity for passionate, dedicated, and fun-loving individuals who love pets as much as we do! Our mobile pet spa brings the comforts, luxury, and amenities of an upscale grooming salon right to the privacy and convenience of your own home. Our state-of-the-art, fully equipped, self-contained mobile pet spa is designed to achieve maximum safety, comfort, and convenience.

We are seeking a highly motivated and enthusiastic Groom Tech to work closely with our pet stylist to perform Groom Tech services, baths, and deliver exceptional experience to our clients. The Groom Tech will work hands on with pets, providing them the utmost care and pampering, while receiving plenty of tail wags and puppy kisses. The Groom Tech will receive grooming instructions, identify and resolve any client concerns, as well as maintain the mobile van, supplies, and workspace. We place a high value on safety. This position can also lead to career path opportunities and continuing education opportunities. Incentives include 25% off all Woofie’s pet services, discount on grooming tools, and more! The Groom Tech will have the support of the entire Woofie’s team while having fun at work meeting new dogs and taking pride in their work.

Responsibilities:

• Assess each pet’s condition and obtain service requests by interacting with clients to fit their needs and following groom standards provided by Woofie’s management.
• Groom and style pets by bathing, brushing, combing, paw pad trimming, de-shedding, de-matting, drying, clipping/filing nails, cleaning ears, and deodorizing according to breed or mixed breed specifications, and in accordance with Woofie’s standards.
• Express anal glands only upon client request (internal gland expression is unauthorized).
• Apply special precautions for puppies, senior dogs, and disabled pets. and Ease pet anxieties and reduce behavioral issues, by utilizing available resources and techniques.
• Protect pets and self by adhering to safety policies and following procedures in a pet medical emergency.
• Maintain pet records by documenting services and updating information through the Woofie’s app.
• Clean, sanitize, and follow manufacturer's instructions for all equipment, while conserving the use of replenishable supplies. Adhere to proper portion or dilution level guidelines.
• Prevent and resolve customer issues by communicating directly with clients, and promptly following up with the back-office team and management.
• Complete clerical, supply, cleaning, and any other tasks as assigned by the Woofie’s management and franchise owners.
• Attend, promote, and participate in Woofie’s events, such as Yappy Hours, Bark in the Park, and more.
• Other duties as called upon.

Qualifications:

• 1 year of Groom Tech/pet bathing experience
• Must have a valid driver’s license
• Excellent customer service experienceis a plus

Woofie’s LLC. an affiliate of Authority Brands Inc. was founded in 2004 and has been franchising since 2018 with locations nationwide. Woofie’s is the first in the professional pet care services industry to

offer the combined services of pet sitting, dog walking, and mobile pet spa services. They are further set apart by their completely customizable service menu and focus on personalized customer care. Woofie’s has been consistently awarded as a top pet care services provider by the Loudoun Times-Mirror, the Washingtonian, Posh Seven magazine, and Northern Virginia magazine.

You are applying for work with a franchisee of Woofie’s, not Woofie’s Franchising SPE, LLC, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.

An Equal Opportunity Employer