Brookhaven Market is a chain of family owned Grocery Stores- We take pride on delivering an excellent customer experience and strive to bring the communities we serve the finest foods from around the world!
Assistant Store Manager
The Assistant Manager is responsible for directing and managing associates, maintaining store conditions, presentation of the store, maximizing sales and gross profits, giving exceptional guest service, maintaining effective employee relations, insuring high safety and sanitation standards, maintaining customer focused merchandising.
Job Responsibilities:
- Provide strong, positive, and proactive leadership to all members of the Store Team.
- Provide clear direction, ongoing feedback and hold associates accountable for their performance results.
- Greet all customers and act as a role model for providing prompt and courteous service.
- Participate in the onboarding process of new employees.
- Maintain and open line of communication with all business partners.
- Handle Employee/Customer conflicts providing positive resolutions.
- Monitor and ensure cleanliness and neatness in all areas of the store, including internal and external of building and grounds.
- Responsible for ensuring the store is fully stocked, rotated, and properly merchandised.
- Ensure the quality of all product and secure properly on appropriate storage areas.
- Ensure the accuracy of item pricing, item locator and shelf allocations.
- Maximizing store sales.
- Improve associate morale, communication and over all working conditions.
- Maintain customers by giving exceptional service.
- Comply with company and governmental sanitation standards.
- Maintain proper inventory levels and controls through proper ordering practices, controlling shrink, and making sure products are available for customer sales.
- Support the recruitment, development, and training of all employees and identify potential promotable associates.
- Manage others and adhere to company policies and procedures as well as state and federal labor laws.
- Insure the proper usage of maintenance equipment and control maintenance expenses.
- Ensure proper usage and handling of all supplies.
- Observe and enforce the use of Personal Protective Equipment by employees.
- Work cooperatively with others.
- Perform other duties as assigned.
Requirements:
- Ability to proficiently read, write, speak, analyze, interpret and understand.
- Ability to perform basic math.
- Ability to make decisions to improve the business
- Ability to engage and lead employees to achieve store goals.
- Ability to operate the keyboard of a computer terminal and the numeric keyboard of a standard calculator.
- Ability to stand/walk the duration of scheduled shift.
- Ability to repeatedly bend, twist, reach, push, pull, squat and stretch during a shift
- Frequently use both hands to grab, grasp, lift, pull, push and carry items weighing up to 50 lbs.
- Regularly twisting torso to properly position body weight.
- Ability to climb a ladder to retrieve items from overhead racking and storage areas.
- Ability to work in varying temperatures.
- Regularly provide face to face customer service.
Availability: Open availability preferred
- Varied Shifts
Benefits:
- Employee discount
- Paid Time Off (PTO)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Bonus Incentive Program