Overview
We are seeking a detail focused and customer oriented Management Trainee interested in potentially becoming an Assistant Store Manager. As a management trainee, you are expected to work in alignment with our company’s mission and standards. You will participate in a 6-month training program which includes significant on-the-job experience. It will provide you with the basic knowledge to become an Assistant Store Manager upon successful completion of the program. In the training program, you will gain the knowledge, skills, and experience in operations, merchandising, inventory, profitability, and essential skills for talent development and human resources management.
Minimum Qualifications
- Must be 20 years of age.
- Prior retail experience preferred, but NOT REQUIRED.
- Ability to display initiative and work with limited supervision.
- Must be ServSafe Manager and Allergen Awareness certified within 120 days.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Authorized to work within the U.S.
- Willing to work in various MA-based store locations.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Attend varieties of training classes, and topics include orientation, retail operation, merchandising, compliance, P+L, human resources management, etc.
- Work in all departments including Grocery, Meat, Seafood, Produce, Cashier, Bakery, Deli, Kitchen, Floral and more.
- Learn standard operation procedures, inventory control, quality control, product display, and pricing strategies for each department.
- Participate in employee-related management functions which include but not limited to recruit, schedule, evaluate, conflict resolution and discipline
- Coach and lead new employees.
- Gain understanding from the day-to-day training of the Company’s operation policies, customer services standards, and business philosophy
- Be responsible for the in-store administrative paperwork.
- Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Treat customers and associates in a courteous and friendly manner, commit to the “Golden Rule” and contribute to team building.
- Enforce hiring practices that provide equal employment opportunities for all without regard to race, color, religion, sex, age, national origin, or disability.
- Plan and organize own time and work assignments effectively; delegate tasks and responsibilities effectively.
- Maintain a super-clean store by enforcing proper sanitation procedures and exceptional housekeeping standards. Live the “Cleaner’s Creed”.
- Ensure that customer complaints are resolved to the full satisfaction of the customer.
- Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry; this includes labor/scheduling laws, dress code and uniform requirements, sanitation regulations (particularly Roche Bros. sanitation program), associate shopping policies, parking rules, administrative paperwork (accident forms, personnel forms, etc.), and accounting and payroll paperwork (logs, invoices, inventory forms, etc.).
- Maximize profitability through creative merchandising and control of shrink.
- Ensure that displays are creative and cross-merchandised in all departments; displays and cases should be kept full to company standards.
- Assure all records (inventories, etc.) are maintained accurately and timely.
- Maintain ongoing security program at store level to protect company assets and control cash shortages (cashier and office), bad checks (follow up with phone calls and court), pilferage, shop lifting. Follow proper security procedures to prevent this.
Physical Demands: (per work day)
Physical Demands and Safety Risk Factors: The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling, sitting, carrying and lifting up to 50 lbs, pushing and pulling up to 250 lbs, climbing up to 8 feet, balancing, stooping, kneeling, crouching, handling, and smelling.
1-33% (O) Occasionally
Bending, feeling, and reaching at waist or overhead.
34-66% (F) Frequently
Standing on a tile or concrete floor, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp object and skin irritants, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck.
34-66% (F) Frequently
Machines, tools, and equipment utilized:
All equipment, computer programs (Retalix, Kronos, Intranet, Ultipro, iCIMS, Periscope etc.), ordering, safe, alarm systems, scanner, scales, adding machine, check encoder, handheld computer, lottery machine, phones/paging system, store computer system, bagging supplies, approved cleaning supplies, beer & wine sales, knives, u-boat, pallet jack, etc.
Repetitive Action:
The continuous movement of the entire body.
Working Conditions: Working environment is inside and outside with possible exposure to cold and hot temperatures that may be wet and humid.
Apply for this job onlineShare on your newsfeed Roche Bros. Supermarkets Co. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, genetic information, disability or handicap status or any other categories protected by law.
Roche Bros. Supermarkets Co. is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for completing any forms or to otherwise participate in the application process, or in order to perform the essential functions of a position for which you are applying, please call 781-235-9400 and ask to speak with a member of the Human Resources team.
Roche Bros Supermarkets Co. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify Program.
Job Type: Full-time
Pay: From $54,781.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Mansfield, MA: Relocate before starting work (Required)
Work Location: In person