Greenskeeper

General Summary: Greenskeeper, under the supervision of the Assistant Superintendent, performs routine manual labor involved in golf course maintenance; does semi-skilled grounds construction and maintenance work; operate small hand-powered equipment; and occasional operate larger maintenance equipment such as mowers. He or she does related work as required.

To deliver on the Audubon mission, the Greenskeeper will:

Provide a guest experience of outstanding quality

• Utilizes all manner of hand equipment such as; shovels, string trimmers, flymowers, push mowers, walk-behind greens mowers, edgers, hand rakes, blowers, etc.
• Operate self-propelled machinery such as; bunker rakes, triplex mowers, deckmowers, aerators, sod cutters, and others as directed.
• Performs daily set up procedures such as; setting tee markers and cups on greens daily, maintains ball washers, remove debris, sand tee & fairway divots, maintains flower beds, etc.
• Maintains fuel and fluid levels for equipment on a daily basis, report equipment problems or failures to Equipment Manager immediately.
• Cleans and properly stores equipment after each use.
• Under direct supervision of a certified applicator, sprays chemicals using hand operated sprayers.

Weave quality entertainment through the guest experience

• Be able to work holidays (as defined by Audubon Nature Institute) as well as weekends, early morning shifts and overtime as required.
• Performs other duties as directed by his or her supervisor.

Preserve native Louisiana habitats.

• Help in project work including drainage, irrigation, construction, repair, and naturalized habitat protection.

To deliver on the Audubon service promise, the Greenskeeper will:

Welcome

• Make eye contact with every customer encounter, smile at every person, offer friendly phrases and greetings.
• Wear identification badge.
• Walk individual to destination instead of pointing; offer assistance to people who look confused.
• Assume ownership of potential safety hazards (wipe-up spill, pick up trash). Always have the camera-ready look.

Share

• Maintain positive attitude, pleasant tone of voice (remember it is not what you say, but how you say it).
• Coach coworkers on service expectations.
• Utilize the power of teamwork to give excellent service.
• Know when to involve management.

Inspire

• Know the answers to questions or seek out the answers.
• Utilize proper phone etiquette (answer phone within three rings, smile before answering call, ask for permission and wait for response before placing caller on hold).
• Ensure work area is free of food, drink, socialization, and personal business.
• Follow Dress Code Policy on clothing and grooming.
• Keep unpleasant concerns behind closed doors (vent backstage).

Experience:

1. Must demonstrate the willingness and ability to retain instructions on the use of equipment, tools, and materials used in golf course construction, maintenance and landscape.

Education:

1. None

Licensure/Certification:

1. Louisiana Driver’s License

Machinery/Tools/Equipment Requirements:

1. Must have the ability to utilize all manner of hand equipment and self propelled machinery within the scope of golf maintenance.

Physical Requirements:

1. Active Work: exerting up to 25 pounds of force occasionally, or a necessary amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. May involve walking or standing for long periods of time.
2. Sitting or standing, bending, stooping, and the ability to carry items weighing up to 80 pounds.
3. Constant adequate range of motion and mobility required.
4. Regular near acuity with clarity of vision at 20 inches or less required.
5. Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place and sequence of operations or actions required.
6. Regular talking and the ability to express and exchange ideas by means of language expected.
7. Regular hearing and the ability to perceive the nature of sounds.
8. Constant ability to read, record, or type data quickly and accurately required.

Environmental/Working Conditions:

1. Working long hours between breaks or meals required.
2. Ability to work under and handle stress in an appropriate manner required.
3. May be exposed to high noise intensity.
4. Constant contact with co-workers required.
5. Affinity for animals preferred.
6. Exposure to fluctuations in temperatures
7. Exposure to outdoor conditions
8. Exposure to exhaust fumes for short periods of time.