Summary
Under limited supervision, the Golf Course Attendant performs clerical, concession, and cashiering work in registering and starting golf players at the golf clubhouse. Additionally, performs semi-skilled and manual work maintaining the golf cart fleet, clubhouse, and grounds.
Distinguishing Career Features
The Mini-Golf Attendant is responsible for providing excellent service to all customers. This includes receiving money, assisting, and answering questions about services and the facility and resolving customer problems and facility issues. Work is performed under the general supervision of the Golf Course Manager, who reviews work primarily based on results attained and on the accomplishment of outlined objectives and goals. Supervision is provided to site and support staff.
Requirements
- Maintains the clubhouse and golf grounds clean and orderly. Picks up trash on the clubhouse and course.
- Assists in the storing, staging, and returning of golf carts while ensuring that all carts are cleaned and/or washed as needed.
- Ensures that all carts are accounted for, refueled, and ready for operation.
- Registers players, collects fees, assigns golf carts, and answers customer inquiries.
- Provides excellent customer service to Golf Course users.
- Verifies membership status and collects membership fees.
- Completes the daily duties assigned and any other duties assigned by the supervisor.
- Operates POS and cash drawer. Reconciles starting bank and performs predetermined close cash duties.
- Enforces Golf Course and clubhouse rules and policies.
- Records attendance, sales, receipts, reservations, and repair activities.
- Provides information about facilities, entertainment options and rules and regulations.
- Distributes equipment to patrons, handles concession sales, sets up facilities and provides facility tours.
- Performs day-to-day responsibilities while on site to include general janitorial duties, cleaning equipment, and light maintenance.
- Performs other duties as required to accomplish the objectives of the position.