AddressJob Details
Apply here or email us at:
[email protected]
General Manager - Cocktail Bar
**Location:** West Village, NYC
**Position:** General Manager
**Type:** Full-Time
**About Us:**
We are a highly acclaimed Cocktail Bar located in the vibrant West Village of NYC. Known for our innovative cocktails, exceptional service, and chic ambiance, we have quickly become a popular destination for locals and tourists alike. We are seeking a dynamic and experienced General Manager to lead our team and drive our continued success.
**Role Summary:**
The General Manager will oversee all aspects of bar operations, ensuring the highest standards of service, quality, and profitability. This role requires a strong leader with a passion for hospitality, a keen eye for detail, and a strategic mindset to drive business growth and customer satisfaction.
**Key Responsibilities:**
1. **Operational Management:**
- Oversee daily operations of the bar, ensuring smooth and efficient service.
- Develop and implement standard operating procedures to maintain high standards of service and cleanliness.
- Manage inventory, ordering, and stock control to ensure adequate supplies and minimize waste.
- Ensure compliance with health and safety regulations, including local licensing laws.
2. **Team Leadership:**
- Recruit, train, and manage bar staff, fostering a positive and productive work environment.
- Conduct regular staff meetings to communicate updates, provide training, and encourage team cohesion.
- Monitor staff performance, provide feedback, and implement corrective actions when necessary.
3. **Customer Experience:**
- Ensure exceptional customer service and satisfaction at all times.
- Handle customer complaints and feedback professionally and efficiently.
- Develop and implement initiatives to enhance the guest experience and drive repeat business.
4. **Financial Management:**
- Develop and manage budgets, forecasts, and financial plans.
- Monitor financial performance, analyze data, and implement strategies to achieve financial targets.
- Control costs and optimize resource allocation to maximize profitability.
5. **Marketing and Promotion:**
- Collaborate with the marketing team to develop and execute promotional campaigns and events.
- Utilize social media and other marketing channels to enhance the bar’s visibility and attract new customers.
- Build and maintain relationships with local businesses, influencers, and community groups.
6. **Strategic Planning:**
- Identify opportunities for business growth and development.
- Stay updated with industry trends and competitor activities.
- Implement innovative strategies to stay ahead in the competitive market.
**Qualifications:**
- Proven experience as a General Manager or similar executive role in a high-end bar, restaurant, or hospitality setting.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Proficient in financial management and budgeting.
- Knowledge of inventory management and procurement processes.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Passion for mixology and the hospitality industry.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
**What We Offer:**
- Competitive salary and performance-based bonuses.
- Opportunity to lead a talented and passionate team.
- A dynamic and exciting work environment in one of NYC’s most vibrant neighborhoods.
- Opportunities for professional growth and development.
Apply here or email us at:
[email protected]
