Global Security Center Soc Manager

Job Description

GardaWorld –
Security Services
High Level GSOC Operator – Now Hiring!
High Level Computer Skills Required - Experience with CCURE 9000 and Gentec Preferred
Compensation: $35.00 / Hour
( $72,800 yearly )
Shift: Monday to Friday, Mornings
You’ve got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we’re hiring!
Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world class security services. And every industry counts on us because we’re the very best at what we do. Perhaps you are, too.
In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We’re experts at protecting people and assets. We’re also growing everywhere and expanding in multiple locations. If you’re a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out – and thrive – here, too.
At GardaWorld, we know your compensation is important, so we provide competitive hourly starting rates for every market we’re in. We're growing our team in New York, NY.
About the job:

• Excellent customer service is always your top priority.
• You observe, survey the area, and provide reporting on activity at your assigned location.
• You monitor security and alarm systems, CCTV monitoring.
• You respond to client emails
• You dispatch officers to areas of need
• You provide rapid response in critical situations.
• You’re good with reading and writing detailed reports.
• You know when and how to enforce customer procedures, regulations, and standards.

Your background:

• You have a college education preferred
• 2-4 years prior experience working in a SOC environment as a manager.
• 2-4 years hands on experience with Windows 10, MS Word, Excel, Email, typing etc.
• 2-4 years hands on experience with the CCURE 9000 Access Control and Genetec Video software
• You’re able to ace (and pass) an extensive screening process
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state security license, New York Security License
• You have CPR/AED/First Aid Certification

If you want a real career opportunity where you’re part of a dynamic supportive team that’s dedicated to your success, check us out. We’re a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you’ll have plenty of room to grow - and that’s just for starters. Explore your future with us today.

NY# 1111873

Qualifications

Education