Global Customer Engagement And Experience Director - Oncology

Janssen Pharmaceuticals Inc. is recruiting for a Global Customer Engagement and Experience Director - Oncology, located in Raritan NJ.

The Global Customer Engagement and Experience Director brings together diverse talents, to strategically craft our approach and bring to life the experience and engagement with our customers around the world. Our customers follow scientific forums regardless of jurisdiction. J&Js presence at International Oncology Congresses help shape the experience our customers have with us across our organization.

The individuals and teams at JNJ who build these experiences are wide reaching in local operating companies, global organization, across multifaceted functional disciples, working collectively with One Voice is when something special happens.
Key Responsibilities:

The Global Customer Engagement And Experience Director, Oncology is responsible for ownership of overarching External Customer Engagement and Experience strategy & execution primary realized through 5-6 Global Oncology Congresses - ASCO, EHA, ESMO, ASH, WCLC, IMS.

As global owner and chair of International Congress Governance Committee, this role leads co-development of 3-5 year strategy Global External Experience and Engagement Strategy.

With a passion for innovation & operational excellence this role is responsible for leading coordination of operationalizing this strategy at key congresses through the Congress Excellence Framework. Co-chairing the operating committee along with local congress lead (EMEA, US) for 5-6 International congresses, defining overarching congress objectives and narrative and ensuring red thread is delivered through each congress workstream result, enabling consistent experience for customers and employees regardless of jurisdiction.Education:

• BA/BS or Equivalent required, MA/MBA

Experience and Skills:

Required:

• A minimum 10 years of related professional experience
• Experience leading and shaping organizational decision-making in a matrix organization
• Track record of rapidly establishing ways of working with evolving and transient team
• Strong leadership agility and demonstrated success solving ambiguous business challenges.
• Experience in communication/PR with strength in storytelling, data visualization and developing effective presentations.
• Desire for continuous improvement and best practices sharing
• Experience in Agile working environments

Preferred:

• Marketing /communication/agency/strategy and operational experience

Other:

• 25% Travel percentage - National and international.

The base pay range for this position is $142,000 to $244,950. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

Information on benefits can be viewed by following this link: https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .