Address
Form of workJob Description
JOB TITLE:GIS Scheduler
LOCATION: American Canyon, California
DEPARTMENT: Transportation Planning Department
REPORTS TO: Reginal Manager
FLSA STATUS: Non-exempt
WAGE SCALE: $21.00-$23.00
COMPANY
Since 1991, R&D Transportation Services, Inc. (R&D) has successfully worked with California Regional Centers and School Districts to deliver a comprehensive brokerage model that consists of Scheduling, Billing and Contract Administration, Customer Service Center, and Quality Assurance for Field Operations. Although not a direct transportation service provider, R&D coordinates with transportation contractors to ensure that they operate safe, reliable, and efficient transportation services for people with developmental and physical disabilities.
POSITION SUMMARY
The GIS Scheduler Internship provides technical support in the development, implementation, operation, and maintenance of the R&D?s Geographic Information Systems (GIS) programs; applies knowledge of GIS to a variety of projects which include creation, maintenance, and quality control of geographic datasets; performs related work as required. This position assists the Planning Supervisor, to coordinate with IT Professional or Systems Manager to integrate GIS with information systems across departments to allow R&D to carry out its contractual service requirements. Additionally, the position will be expected to collaborate with department managers regarding other priority projects that will require the GIS Scheduler Intern to research, recommend, and support the implementation of new techniques and applications to improve the efficiency, coordination, data, activities, or other project deliverables.
Essential responsibilities include, but are not limited to the following:
- Maintain and provide support for hardware and software systems as well as assist in development and implementation of GIS applications and services.
- Perform a variety of routine technical duties using standard GIS tools/processes; Perform basic GIS map functions to initiate, edit, and update student (rider) records, including address and other important transportation information.
- Coordinate the development of data and file management as it pertains to GIS, and related data files working across various organizational levels,
- Assist in short/long-term planning, route design, and implementation of program direction and objectives,
- Plan, develop, and implement GIS-related project objectives to align with company customer service expectations.
- Coordinate transportation and support R&D Scheduling Department as needed.
- Assist management team with tech support functions that include research of various information systems to explore system capabilities, constraints, opportunities, or end-user functionality.
- Test and evaluate the effectiveness of existing systems and services. Recommend and implement modifications as approved by management team, to ensure that system goals and objectives are achieved.
- Research, assess and identify client or project needs and recommend system modifications or creation of new programs and services. May be assigned to assist as part of the design team for proprietary software development.
- Correspond regularly with staff, Regional Center personnel, and transportation contractors for information exchange regarding scheduling services or content.
- Perform quality control reviews or checks with minimal supervision to ensure data integrity, process adherence, program configurations, and route design.
- Perform other related duties as assigned or requested. The company reserves the right to add or change duties at any time.
Education Requirements:
- High School Diploma or Equivalent
- Must be currently enrolled and attending a community college or university.
- GIS education background preferred
Other qualifications:
- Strong computer skills (Excel, Word, Access, and Outlook) GIS experience a plus.
Essential knowledge and abilities:
- Verifiable work experience in the use of GIS Routing and Planning Software and Server product suite, GPS and Data Collection tools, mapping products, and Versatrans RP as applied to specialized passenger transportation services.
- Basic programming skills for html, CSS, JavaScript, Java, Python desired.
- Excellent organizational, analytical, problem solving and planning skills.
- Excellent Interpersonal and communication skills, both written and verbal.
- Strong customer service skills and experience in diverse, fast paced, customer service-oriented environment.
- Values and demonstrates the following attributes: trust, respect, accountability, collaboration, and effective communication.
Physical demands
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel mostly in the use of a computer keyboard and mouse; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or a move up to 10 pounds. Specific vision abilities required by this job include close vision, and color vision for use of the computer and the color differentiations in the computer routing programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands of the position.
