Location : 4505 Middlebrook Pike
Job Type: Full-Time/Regular
Job Number: 00331
Department: Information Services
Opening Date: 11/28/2023
Closing Date: 12/12/2023 11:59 PM Eastern
Classification: Business Analyst
Work Hours: 40+ hours/week, M-F
About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 478,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.
About the Role: Uses analytical skills, process improvement expertise, and project management experience to assist end users with applications, including the ESRI suite of products and IBM Maximo Asset Management. Duties include troubleshooting, overseeing and managing licensing, providing ad hoc and scheduled reports, and assisting in prioritizing end user requests. This individual will be involved with planning and visioning future expansion and functionality of these systems. They will also participate closely with KGIS, a multi-municipal partnership between the City of Knoxville, Knox County, and KUB.
Qualifications
Physical Requirements:
Sedentary Work - Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Physical demands for a specific position within this classification may vary and/or exceed those demands described above.
Minimum Requirements:
- Bachelor's degree in Geography, Business, Data Analytics, Information Systems, or another relevant field from an accredited college or university
- Proficiency in the Microsoft Office Suite
- Excellent written and verbal communication skills
- Excellent customer service skills
- Valid driver's license
Preferred Requirements:
- Experience with ESRI products, such as ArcMap, ArcPro, ArcGIS Server, ArcGIS Online, and ArcGIS Enterprise
- Knowledge and experience writing and editing queries and reports
- Experience with large enterprise applications, such as IBM Maximo or other work management systems
- Proficiency with product management tools, such as Jira
- Experience in an Agile team environment, including daily standups, sprint planning, and review sessions
Selection Process
About the Selection Process:
Phase 1 - Apply online at www.kub.org
Phase 2 - Experience, training, and education evaluation
Phase 3 - Interview with department representatives
Phase 4 - Written, performance, and behavioral exercises
Phase 5 - Background Investigation
Phase 6 - Physical assessment and/or drug screen
If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.
Knoxville Utilities Board is an Equal Opportunity Employer
- Generous health benefits with low premiums and deductibles
- Benefits start day 1
- Competitive 401(k) contribution and match
- PTO available for use after your first payday
- 11 paid holidays
- Free financial advising
- Educational assistance & professional development opportunities
- Employee physical & mental wellness programs
01
If you answered "Career/Job Fair," Employee Referral," or "Other" to the 'how did you first hear about this opportunity' question, please include details here. If 'no,' please type "N/A" in the text box.
02
Have you Interviewed with KUB in the past? If so, for what position?
03
Describe your experience most pertinent to this position..
04
Please describe in detail your experience with ESRI products, such as ArcMap, ArcPro, ArcGIS Server, ArcGIS Online, and ArcGIS Enterprise.
05
If you would like to attach a resume to your application, please make sure it is attached in the "Attachments" section.
- Yes; I have attached my resume to my application.
- No; I'm not attaching a resume to my application.
Required Question