Gift Shop Sales Associate

About the Mulva Cultural Center

The Mulva Cultural Center is a place where all guests are invited to experience a culturally creative and diverse environment for education, enlightenment, contemplation, and enjoyment. The Mulva Cultural Center seeks to offer traveling exhibits, arts, and culture within an architecturally significant facility in historic downtown De Pere, Wisconsin.

Position Summary

The Gift Shop Sales Associateis responsible for providing exceptional customer service, answering customer questions, ringing up sales accurately, and restocking merchandise.

Essential Job Functions:

• Provides exceptional customer service.
• Demonstrates comprehensive knowledge of the POS system.
• Develops positive relationships with customers and teammates.
• Takes ownership of and authority over assigned tasks.
• Unpacks, tags, and displays new merchandise.
• Restocks the shop as necessary.
• Demonstrates comprehensive knowledge of products and exhibitions.
• Listens for, watches, and learns about buying trends from the customers as they shop.
• Ensures a tidy shop by straightening, cleaning, and helping to maintain merchandise.
• Assists the E-commerce Coordinator with online order fulfillment as necessary.
• Assists with corporate order fulfillment.
• Participates in ongoing training as necessary.

Qualifications and Experience:

• High school diploma or GED
• 2 or more years of experience in a retail or customer service focused position preferred.

Knowledge, Skills, and Abilities:

• Ability to interact with the public in a courteous, diplomatic, and professional manner at all times.
• Proven ability to work independently and with a team.
• Strong time management, communication, and multitasking skills.
• Able to maintain flexible hours: evening, holidays, weekends, special events.

Personal Qualities:

• Highly motivated and dependable with a strong work ethic.
• Demonstrates friendliness, professionalism, enthusiasm, and superior customer service.
• Committed to making safety a priority.

Physical and Environmental:

• Ability to lift/move/maneuver up to 25 lbs.
• Frequent bending, stooping, lifting, and reaching as required to perform job.
• Ability to stand for extended periods of time.

Equity, Diversity, and Inclusion Policy

The Mulva Cultural Center fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and residents represented in our communities make us strong and better equipped to make positive impacts locally, nationally, and internationally.

EOE

The Mulva Cultural Center is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The MCC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristics protected by federal, state, or local laws.

To Apply

Please send your resume to lendter@MulvaCenter.org

Learn more about the Center by visiting www.MulvaCenter.org

Follow on Facebook, Instagram, and LinkedIn @MulvaCulturalCenter

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 12 – 24 per week

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person