Gift Shop Clerk

The Gift Shop Clerk at the TWA Hotel is vital to ensure visitors feel welcomed when entering the TWA Gift Shop. Duties include, but are not limited to, customer service, Gift Shop sales, and maintaining a clean, inviting Gift Shop for visitors and guests. We are looking for someone that can work independently, has experience in retail, communicates effectively with both guests and staff, and provides a friendly, welcoming atmosphere for all that visit the Gift Shop.
DUTIES AND KEY RESPONSIBILITIES • Greet and welcome all patrons • Maintain a friendly, professional, customer care attitude when interacting with guests and team members• sell merchandise • Be available to answer questions regarding Gift Shop merchandise• Follow all procedures for opening and closeout of registers and reconciliation of receipts. • Gift shop sales and customer service • Clean, restock, and maintain Gift Shop and front desk.
QUALIFICATIONS • A passion for people • Experience in hospitality or retail preferred • High school diploma required; • Knowledge of POS systems • Ability to work with individuals from a wide variety of ethnic, cultural, and economic backgrounds • Ability to identify and positively resolve guest inquiries as they arise; strong decision making skills necessary.
Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

• Job Family Hotels
• Pay Type Hourly