General Service Technician

Function

Performs entry-level vehicle maintenance repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Major Responsibilities:

1. Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
2. Properly perform lube/oil/filter changes on domestic and foreign cars.
3. Properly perform and document vehicle safety inspections.
4. Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
5. Maintain a neat and clean work area by properly disposing of all waste products.
6. Maintain good customer relations at all times.
7. Assume other responsibilities as needed.

Skills/Knowledge:

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

EEO STATEMENT

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.