General Manager

General Manager 

HEROES Lawn Care #133 | Northwest Atlanta, GA

Starting Compensation: $60,000 (can increase based on experience)+ Commission Opportunities

About Heroes Lawn Care

Heroes Lawn Care offers professional-grade services for your home or business from fertilization to irrigation as well as mosquito control. We offer our customers eco-conscious lawn conservation powered by innovative technology, including AI-driven water management, which offers customers real-time estimates directly from our website. 

We are looking for a dynamic, strategic and results oriented manager to help grow our Northwest Atlanta location while building and developing our team of technicians.

Benefits

• Paid Time Off and Commission opportunities

 Position Overview

The General Manager is responsible for providing leadership and daily support to our team of fertilizer and irrigation technicians.  Ensures that our customers receive exceptional and timely service by recruiting, training and supervising a team of top-notch lawn care technicians. Develops and implements sales strategies to drive business growth with residential and commercial clients.

Responsibilities

Team Leadership

• Trains, coaches and supervises technicians.
• Conducts daily meetings with technicians to discuss production plans, goals, and issues.
• Trains team in customer service, technical skills, safety policies and procedures.
• Develops strategies to minimize customer complaints and cancellations.

Technical Guidance

• Drives high customer satisfaction and loyalty through best-in-class service.
• Evaluates lawns through diagnosis of disease and inspection of problems or other issues. 
• Provides expert technical assistance to resolve roadblocks during service calls and assists with complex service requests.
• Evaluates quality of service provided to customers through technician accuracy, adherence to best practices, policies and procedures.

Business Development

• Actively drives sales through new leads, referrals, existing client upsells, and other sources of revenue.
• Delivers business growth by developing sales strategies to achieve targets.
• Follows current market and competitive trends to identify opportunities to grow sales.
• Forges community relationships to raise brand awareness.
• Develops relationships with commercial contacts to grow commercial client portfolio.

Management

• Oversees daily operations of location. Prepares work schedules. Conducts daily and weekly team and management meetings.
• Maintains proper inventory of products with vendor relationships.
• Ensures that licensing requirements are met and up to date.
• Maintains a safe workplace by following safety protocols and guidelines.

Skills

• Strong customer relationship building skills.
• Solid leadership and team management skills with skill to attract and develop top talent.
• Entrepreneurial and strategic mindset with business growth focus.
• Effective at consultative selling and building connections to potential commercial clients.
• In-depth expertise and knowledge of green service industry.
• Ability to analyze market trends and develop effective strategies for growth.
• Proficient in using relevant software applications (Microsoft Office).

Required Qualifications

• High School Diploma or GED.
• 1-3+ years of Lawn Care experience.
• 1-3+ years' experience in a lead, supervisory or management role.
• 1-3+ years of sales experience.
• 5+ years of professional work history.
• Valid state driver’s license.

Preferred Qualifications

• Ability to obtain proper licenses for Fertilization and Irrigation.
• Ability to diagnose and apply appropriate treatment through IPM.
• Demonstrated knowledge of fertilizer and irrigation materials.
• Demonstrated knowledge of and use of applicator equipment and technology.
• Vocational/Technical degree in aligned area of study.

This job search function is performed on behalf of HEROES an independently owned and operated company, and not Franchisor, HorsePower Brands. Franchisor, HorsePower Brands and its affiliates, including HPB Recruitment LLC, is an independent contractor of HEROES and does not have any authority to bind, commit, direct, or otherwise control HEROES. Neither HorsePower Brands and its affiliates, including HPB Recruitment LLC nor HEROES shall be deemed a joint employer of the other’s employees, and nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, fiduciary, or agency relationship between the Parties for any purpose. HEROES employees shall not be deemed “employees” or “leased” employees of HorsePower Brands for any purpose, in law or equity. Applicant acknowledges, understands, and agrees that Applicant is applying for an employment position of HEROES and not HorsePower Brands or its affiliates, and that if hired, the Applicant shall be an employee of HEROES and not HorsePower Brands or its affiliates. Applicant acknowledges, understands, and agrees that any claims, disputes, causes of action, of any kind, in contract or tort, at law or equity, related to the employment of the Applicant by HEROES, shall be made against HEROES, and not HorsePower Brands or its affiliates.

**EOE/E-Verify Employer**    

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