General Manager

The General Manager position comes with a salary of $75,000 - $80,000, additional bonus compensation of up to $42,000, and generous perks and benefits, including health insurance.

QUALIFICATIONS

• 5 YEARS of HIGH VOLUME FULL-SERVICE restaurant management experience 
• Be at least 21 years of age
• High school diploma or GED
• Basic experience with Microsoft Suite

A DAY IN THE LIFE

The General Manager is professional, dependable, enthusiastic, and friendly. You will create a world-class experience for the guests and, more importantly, the team members. 

• Oversee the execution of the entire restaurant operation, including front-of-house and back-of-house 
• Deliver superior guest services and ensure absolute customer satisfaction 
• Respond efficiently to customer complaints 
• Enforce and offer the best quality of products possible 
• Organize and supervise shifts 
• Appraise personnel's performance and provide feedback to keep them upbeat and productive 
• Track compliance with sanitation and safety rules and regulations 
• Successfully promote and publicize the brand. 
• Nurture a positive working environment and lead by example as a restaurant supervisor 
• Serve as the point of contact for all customer service matters.  
• Complete all new hire paperwork/onboarding according to necessary deadlines. 
• Train employees professionally and profitably by applying The Sicilian Butcher's policies and procedures. 
• Identify areas of improvement and provide one-on-one mentoring as needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans. 
• Demonstrate proficient knowledge of all menu items. 
• Organize the restaurant following proper food rotation and cleanliness procedures 
• Order all food, paper, chemical, and other supplies as needed to run the store 
• Ensure all employees follow proper policies and procedures 
• Have a vast knowledge of The Sicilian Butcher's history 
• Follow all company standards for health, safety, sanitation, and security. 
• Adhere to all policies and procedures as outlined in the employee handbook 
• Send weekly update reports to Regional Operations Manager.