Looking experienced Hilton General Manager to join a growing Management Company!
Perks
PTO, health benefits, bonuses, discounts by brands
ABC Investments & Management Company is looking for a General Manager for our Home2 Suites by Hilton Charlotte Northlake.
Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively: revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision & monitoring, and leadership & individual effectiveness.
Primary Responsibilities
- Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel
- Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs & utilities)
- Aims to meet or exceed budgeted Gross Operating Profit
- Addresses all guest complaints
- Responds to all guest reviews and surveys
- Addresses all credit card disputes
- Posts accounts receivable payments
- Double checks al numbers no night audit reports and ensures al daily reports are balanced
- Ensures all accounts payables are handled in accordance with company procedures
- Ensures all accounts receivables are billed in accordance with company procedures
- Checks payroll system daily for accuracy and completes daily payroll reports
- Controls and monitors inventory so that ordering is done on time in accordance with company procedures
- Completes new hire procedures on time in accordance with company requirements
- Handles employee disciplinary actions promptly and folowing company policies and procedures
- Creates employee schedules on a timely basis
- Ensures proper supervision of all hotel staff on a daily basis
- Frequently does a walk-through of the hotel and grounds
- Monitors fire and safety systems, and ensures safety and security to the fullest extent possible.
- Reports incidents promptly in compliance with company and legal requirements.
- Other duties as assigned
Education/Experience
- Minimum 2-3 years of hotel experience as GM required - may be combined with 1year as AGM
- Degree in hotel management, business or related discipline preferred
- Must have Hilton experience - Hilton certified or able to complete hotel brand certification asap after hire
- Ability to plan and organize the activities of others
- Ability to express ideas clearly using effective word choice, grammar, & tone both in written and oral communications. Fluent English is a must.
- Knowledge of local geographic area, area businesses & services, major highway/street information, and community events & attractions are preferred
Physical Requirements
- Basic gross motor skills and mobility
- Minimal lifting and carrying
- Travel throughout hotel during shift
- Must be able to multitask and change activity frequently
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Benefits
- Dental insurance
- Paid time off
- Employee discount
- Health insurance
- Vision insurance
Schedule
- Monday to Friday
- On Call
- Weekends as needed
Ability to Commute:
- Charlotte, NC 28269 (Preferred)
Ability ot Relocate:
- Charlotte, NC 28269: Relocate before starting work (Preferred)
Work Location: In person
If you require alternative methods of application or screening, you must approach the employer
directly ot request this as Indeed is not responsible for the employer's application process.