General Manager Nso

Andretti Indoor Karting & Games is seeking a General Manager to lead the team at the newly opening Schaumburg, Illinois.

What an opportunity! If you're an existing AIKG Manager and know that you have the skills, drive and commitment to perfection required to guide the team to deliver excellence, speak to your supervisor about this and apply now!

Position Overview

The General Manager is responsible for all areas of the Andretti Indoor Karting & Games site’s business operations. They are responsible to be the leader in the development of Management & Team Members and oversee all operations of the facility. The General Managers must create an environment that develops the entire Team's ownership and accountability.

The General Manager is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

General Manager Responsibilities

Work closely with Assistant General Managers and department leaders to oversee all aspects of site operations of entire facility, including staffing, training, employee relations, repair and maintenance, game operations, site IT, cleanliness, organization, service timing, quality product, cash handling and site administration.

• Fully accountable for all aspects of P&L, including achieving annual revenue, profit, cost control and inventory control
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Work closely with department Managers to oversee operations and facility
• Continuously promote safety and sanitation
• Responsible to take proactive approach to guest relations, put in time spent on floor interacting with guests
• Ensure the highest level of quality and standards
• Ultimately responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Empower management and staff to deliver exceptional service
• Responsible for the on-going development of all site managers and for the development of Management-in-Training
• Assure leadership and staff morale is maintained at a high level
• Responsible to provide direct and honest feedback to staff regarding individual performance
• Establishes operational guidelines for the recruitment and retention of staff

Required Qualifications

• Eligible to work in the United States
• At least 18 years of age
• Strong written & verbal communication skills
• High School Diploma or equivalent
• Strong organizational skills
• Basic understanding of Marketing and Finance
• The desire and ability to be pleasant, upbeat and sociable throughout the workday
• Work varying days, nights, holidays and weekends

Preferred and great to have:

• Two years of Assistant General Management experience in high volume environment
• Two years of complete P&L experience in a branded food and entertainment business
• Financial analysis and assessment skills
• Proven leadership and team skills; ability to motivate and manage all levels of staff and management Strong training and development background
• Working knowledge of cost controls
• Strong training and development background

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time
• The ability to communicate quickly and accurately
• Must be able to lift up to 15 lbs on a regular basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
• The work environment may include bright, dim or flashing lights and loud sounds
• Requires manual dexterity to use and operate all necessary equipment
• Be able to understand, follow and maintain safety standards at all times

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