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Company

Guest ServicesSee more

addressAddressJackson, WA
type Form of workFull-Time
CategoryHealthcare

Job description

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! 

 

 

Ascending to 14,410 feet above sea level, Mount Rainier is aniconic point in the Washington landscape. Our associates gain valuableexperience here while meeting guests and coworkers from around the world, andin their free time they have a magical world of pristine mountain meadows,majestic waterfalls, peaceful old-growth forests, and much more toexplore! 

Throughout the season we have regularly scheduled activities andday trips with transportation provided for associates, including trips tonearby adventures or cities like Seattle to visit Pike Place or catch aMariners game! Employees with vehicles are only a short 2-hour trip away fromexploring many destinations like Portland and Seattle on their own.

Because of our unique location, room and board are provided to associates whodo not live in one of our surrounding communities at a very low-cost viapayroll deduction. Laundry facilities are provided at each dorm unit at no costto employees.  Employee meals are served in Employee Dining Rooms. We can also accommodate a limited number of RV units.  All RV's must befully self-contained - no camper shells/vans, etc.

Do you naturally reach out to help others, including guests and co-workers? Areyou excited by the opportunity to live in a remote and beautiful location? Are you willing and able to work hard?  If so, we want to hearfrom you! 


Other Benefits:
Paid Sick Time
Eligible for bonus of $140 per month worked if work agreement requirements are fulfilled
Eligible for up to $300 reimbursement of sponsored activity entrance fees 


2023Summer Season Runs May through October

 

 General Manager - Jackson Visitor Center - Seasonal - $29.00


JOB SUMMARY
Provide excellenceservice by directing managers and staff in all retail and food serviceoperations, including a consistently high standard of guest service, cleanliness,product presentation, organization, cost control, and sales.  This is a hands-on position in order to leadand inspire managers and employees daily.


ESSENTIAL FUNCTIONS

Monitor, problem solve and direct managers and employees to ensure efficient and safe completion of all food and retail daily tasks
Train, on-board, and schedule staff; manage staff appropriately to enforce standards and minimize personnel conflicts
Ensure accurate and timely completion of inspections, inventories, staff evaluations, etc.
Conduct regular manager meetings and pre-shift meetings with front line associates ensuring clear and direct communication for the shift.
Attend and participate in Safety & Environmental meetings and National Park Service inspections.
Under guidance of Operations Manager and Retail Coordinator, participate in and provide working direction for pre/post season setup/teardown of unit operations
Manage payroll and applicable site-specific budget
Maintain operation records such as schedules, payroll, deposits, and daily cash reports
Ensure that cash controls standards are met in cash handling and safe accountability ensuring accuracy, organization, and security.
Ensure health and sanitation guidelines are followed and standards are consistently met in F & B units.
Ensure strong attention in food presentation, portion controls, and quality of product.
Ensure stock levels are consistently met through-out the operations ensuring availability in product and ease of shopping with strong attention to merchandizing programs.
Maintain a clean, sanitized and well-organized operation.
Communicate and interact regularly and professionally with numerous people including Guest Services administrative staff and National Park Service representatives to ensure efficient operation of visitor center
Performs such other related duties as directed or required

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
High School Diploma/G.E.D. equivalent required; management or related college degree strongly preferred
Two years food service and/or retail supervisory experience required; national park experience strongly preferred
Able to learn and use POS system including computerized cash register and credit card terminal
Current ServSafe Manager and MAST/TIPS certifications required
Ability to stand for the entire workday and to climb steps regularly. 
Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in fast-paced environment.
Ability to stand for the entire workday and to climb steps regularly. 
Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communicates and receives verbal communication with other employees in fast-paced environment.
Physical presence at the job site is essential to perform job duties.
Physical presence at the job site is essential to perform job duties. 


Physical and Mental Requirements
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally
Able to sit and stand for extended periods
Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English
Physical presence at the job site is essential to perform job duties

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Refer code: 2308127. Guest Services - The previous day - 2023-02-02 14:55

Guest Services

Jackson, WA
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