General Manager

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JOB SUMMARY

Own all aspects of a single Product Division, including, but not limited to, P&L and strategic responsibility for the division.

Responsible for day-to-day management, growth, and oversight of the business to include sourcing, vendor/customer contracting, sales, marketing, operations, pricing, finance, quality, and competitive strategy.

Direct a full complement of Division management to ensure the attainment of financial and strategic business goals.

MAJOR RESPONSIBILITIES

Strategy/Vision

Define the direction for new products, processes, standards or operational plans based upon business strategy, with strong long-term impact on the organization's overall results.

General Management

Responsible for the profitability and growth of a single product division.

Ensure appropriate talent selection, organization and leadership for major areas of the organization.

Serve as thought leader by maintaining knowledge of trends, developments, new technologies, and market conditions relevant to the product line(s) and industry.

Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

Financials

Has profit & loss responsibility for the division.

Accountable for all resource and investment allocation decisions in support of the vision and strategy to satisfy customer needs.

Required to provide recommendations to optimize returns on resource investments.

Prepare budgets for approval, including those for funding or implementation of programs.

Impact/Influence

Accountable for engaging key decision makers internal and external to Medline: Chief Executives, Client/C-Suite, industry KOLs.

Represent Medline at official functions, at meetings or conventions to promote services, exchange ideas, or accomplish objectives.

Consult at subordinate levels within the Organization, providing technical leadership and influence across business units.

Responsible for positive, functional partnerships within Medline: leaders in Manufacturing, Sales, Marketing, Quality.

Operations

Work with product teams, sourcing, engineering, manufacturing, and operations to reduce gross margin dollars. 

Responsible for positive, functional partnerships with supplier and/or 3rd party manufacturers.

Lead and manage sourcing / negotiation initiatives with global sourcing; seek and implement a multitude of cost-savings opportunities to drive a best-in-class cost position vs. industry peers.

Ensure appropriate resources and initiatives are in place to provide demand/supply planning and supplier analytics.

Sales

Responsible for developing, implementing and reinforcing sales and marketing strategies (short- and long-term).

Approve contracts, actively assist with negotiations.

Serve as a key contact for Medline sales leaders and clients to address product and service issues.

Ensure Medline’s Sales teams are fully versed and equipped to engage clients.

Commercial

Accountable for full product life-cycle for all product lines.

Oversee the development and implementation of comprehensive marketing plans and promotional programs to bring those initiatives to market.

Review and approve advertising and marketing campaigns.

Develop new markets and recommends improvements in products/services of the business.

Culture/Environment

Facilitate, coordinate and promote cooperative cross-functional planning and teamwork.

Create processes and tactics that drive the company to achieve its overall business objectives.

Encourage and build mutual trust, respect, and cooperation among team members.

Management Responsibility

Lead (organizes, plans, directs, staffs, coordinates, and communicates) the division’s management team and staff to execute the business plan, as well as changes to operations needed to meet company-specific goals.

Provide guidance and direction to subordinate leaders, including setting performance standards and monitoring performance.

Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
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Education

Typically requires a Bachelor's degree in a business-related field.

Work Experience

At least 15 years of overall sales, marketing and/or operations experience.

At least 10 years of business unit leadership experience with profit & loss responsibility.

At least 10 years of experience managing people, including hiring, developing, motivating and directing people as they work.

Knowledge / Skills / Abilities

knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Decision-making skills when managing an organization and establishing policies while assessing various options and selecting the best course of action.

Experience developing strategic initiatives which align with business goals and budget.

Forecasting and budgeting experience.

Thorough understanding of fiscal management techniques.

Leadership skills for leading an organization and coordinating resources, policies and employees.

Management skills to direct and shape an organization’s operations including managing budgets, business plans and employees.

Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

Communication skills to persuasively and clearly discuss issues and negotiating with direct subordinates while explaining their decisions and policies to those both outside and within the organization.

Excellent interpersonal and negotiation skills.

Position requires at least 60% of the time for business purposes (within state and out of state, international).

PREFERRED JOB REQUIREMENTS

Education

Master's degree in Business (MBA) highly desired.