General Manager

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

The General Manager embodies White Castle’s Values by being Family Inclusive, Moment Motivated, Results Driven and Continuously Crave. The GM will supervise the total operation of a White Castle. This position will direct team members to meet company standards for product quality and customer service, develop and train team members to ensure not only a competent staff, but also to aid the company’s future growth.

• High school diploma or equivalent experience required;
• Knowledge of business essentials such as inventory, ordering, labor and food costs as well as experience in restaurant management;
• Knowledge of federal, state and local regulations and laws relating to health and sanitation, employment and labor practices, Equal Employment Opportunity and wage and hour compliance;
• Knowledge of recruiting, interviewing and selection practices;
• Leadership and supervisory practices experience as well as effective verbal and written communication skills;
• Basic accounting, computer, problem solving, decision making, conflict-resolution, and time management skills;
• Must be able to obtain a ServSafe or other state required certification.

• Supervise operations and work with the Castle’s management team to correct problems. Investigate complaints and work with the Castle’s management team to resolve problems;
• Train new team members according to the Regional Development Manual. Identify training needs and weak points of team members. Work with them to improve while monitoring team members for adherence to product quality and customer service standards;
• Supervise product preparation for adherence to Quality Control procedures and standards and monitor team member’s performance for the same;
• Work with the Castle’s management team to maintain equal and fair treatment of all team members and oversee all aspects of team member relations including disciplinary actions, team member issues and performance management.
• Manage all aspects of castle operations to meet established goals;
• Oversee all aspects of sanitation to ensure compliance with company guidelines. Observe operations for adherence to safe working procedures. Maintain and encourage a safe work environment;
• Communicate all company policies and procedures as well as represent the company as needed;
• Work on special projects and/or assignments as directed by Regional Management.

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.

We are a family owned company (no franchises here!) and have been since 1921!

Paid vacation

Medical, dental & life insurance

Weekly paychecks

401K & profit-sharing plans

Promote from within practice

And more!!

If you meet the minimum qualifications above, APPLY NOW!

White Castle is an Equal Opportunity Employer

• High school diploma or equivalent experience required
• Knowledge of business essentials such as inventory, ordering, labor and food costs as well as experience in restaurant management
• Knowledge of federal, state and local regulations and laws relating to health and sanitation, employment and labor practices, Equal Employment Opportunity and wage and hour compliance
• Knowledge of recruiting, interviewing and selection practices
• Leadership and supervisory practices experience as well as effective verbal and written communication skills
• Basic accounting, computer, problem solving, decision making, conflict-resolution, and time management skills
• Must be able to obtain a ServSafe or other state required certification

White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service. Our 102-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. All that’s missing is you. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021. And that’s not all. We’re a Certified™ Great Place to Work® three years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list. Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Long Live Sliders™!