Job Description
The General Manager is responsible for the daily operations and inspired leadership of the management team and team players in the restaurant. at Walk-On's we win EVERYDAY, EVERYWHERE, EVERYWAY, WITH EVERYONE. The General Manager is responsible for delivering sales and profits at their location with a strong commitment to systems that support our unique positioning as a brand and the Walk-On's way of doing everything.
Job Duties:
- Establishes restaurant business plan by surveying restaurant demand.
- Prepares financial, marketing, and sales projections, analyses, and estimates.
- Meets with restaurant financial objectives by preparing strategic and annual forecasts and budgets while also analyzing variances and moniroring financial controls.
- Recognizes accomplishments and creates a performance based workplace where WINNING is standard.
- Attracts customers by developing and implementing marketing, advertisinig, public and community relations programs, while also evaluating program results and identifying and tracking changing demands.
- Creates a sense of belonging for the team players to want to work and play hard for the team.
- Maintains operations by preparing policies and standard operating procedures.
- Develops talent within the management and hourly team.
- Implements production, productivity, quality and patron-service standards and determines and implements system improvements.
- Celebrates victories with the team creating energy and momentum.
- Maintains customer satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings and initiating improvements where needed.
- Great communicator - clear in his/her direction with the team. Creates a compelling purpose and vision for the operation
- Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff.
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems.
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
- Accomplishes company goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the company
- Ensures Hiring is always where the restaurant needs to be
- Maintains Payroll by ensuring roster is current and accurate and that all pay is approved
Skills/Qualifications:
Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability
On September 9, 2003, their shared dream became a reality as Walk-On’s Bistreaux & Bar opened for business in the shadows of LSU’s Tiger Stadium. Over the next 9 years, hard work and dedication helped expand the Walk-On’s footprint to locations across south Louisiana. As Walk-On’s success grew, so too did its reputation in the industry and across the country. In 2012, ESPN took notice and named Walk-On’s the #1 Sports Bar in America. The most significant year in Walk-On’s growth followed two years of preparations focused on expanding the concept across the country through franchising. At the same time, NFL All-Pro Quarterback Drew Brees expressed an interest in the business and ultimately joined the Walk-On’s team as a co-owner.