General Manager

We're looking for a General Manager at two different restaurants, 7 Tigers Pie Club & YUP DDUK LA!

Location

1. 7 Tigers Pie Club – 2748 W 8th St. #107, Los Angeles, CA 90005

2. YUP DDUK LA – 3603 W 6th St. Los Angeles, CA 90020

Job Summary

Lead and coordinate all store management including sales, costs, employee retention, guest service. Communicate with the headquarters and strictly enforce company expectations of QSC&V

Responsibilities

1. Fully understand and enforce the following

• Operations Manual
• Protocols & Guidelines
• Operational procedures for both FOH and BOH
• QSC&V standards
• Company objective and goals [Monitor, maintain, and keep under control]
• Health, safety, fire, and security regulations
• Control cash, receipts, and invoices
• Inventory stock, order, delivery, organization, and quality control
• Urgent purchases and needs when needed
• 3rd party online ordering platforms
• Technical issues
• Finance (sales report and labor cost management)
• Building, equipment maintenance and services

2. Take responsibility of all store operations

• Be able to perform all necessary procedures in FOH / BOH
• Approve or deny schedule changes and requests
• Finding covers for approved missing shifts
• Fill in/assist in areas where support is needed
• Prepare and attend weekly meetings
• Report, seek for solutions, ask for help to the upper management

3. Enforce, train, oversee, and regulate workflow

• Fair work distribution
• Train members for the designated positions
• Organize work flows regularly
• Enforce QSC&V
• Oversee problems within all operations
• Regulate FOH workflow
• Regulate BOH workflow [Basic human resources]
• Schedule request approvals and making
• Hiring, on-boarding, terminating, and evaluating members
• Managing customer relations
• Managing employee relations (Team building)
• Report and discuss with HR about risk factors [Seek improvement]
• Promotion and marketing ideas
• Team member promotion possibilities
• Implementing new protocols

Qualifications

• 5 years of experience in restaurant and/or hospitality management
• California Food Manager Certification
• Fluent in English
• Fluent in Korean (YUP DDUK LA only)
• Must be eligible to work in the U.S.
• Strong communication skills and work ethic
• Genuinely friendly an positive attitude and willingness to work as a team
• Proficient in Google Suite, MS Office, Task managements software

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 5 years

Restaurant type:

• Casual dining restaurant

Shift:

• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Which restaurant are you applying for?

Experience:

• Restaurant management: 5 years (Preferred)

Language:

• English (Required)
• Korean (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Work Location: In person