Address
Form of workPosition Title:General Manager
Reports to: Vice President
Classification: Salary
Department:General Manager
The successful candidate will be someone who enjoys a fast-paced environment with ever-changing challenges. The building materials supply industry is one in which time is money. Leading a team that is efficient, accurate, and dedicated to being productive is key. Being able to build relationships with customers and coworkers is a trait the ideal candidate must possess. Success will come easily to someone who is willing to roll up their sleeves and jump in wherever/whenever needed.
Purpose of Position: Accountable for the overall store’s operation and performance in a manner consistent with the company’s standards and directives from the Vice President and President. Provide leadership that drives employee engagement and allows employees to perform at their best.
Essential Functions: (must be able to perform these functions, with or without reasonable accommodation).
- Carry out supervisory responsibilities: interviewing and hiring associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; and addressing complaints and resolving problems
- Enforce company policy and procedures, including paperwork on sales transactions, refunds, and credit memos
- Manage inventory of merchandise at facility
- Maintain operating income through effective management and generation of sales
- Schedule associate work hours to meet the budget and business demands
- Control all operational expenses of the store within the set budget
- Review monthly reports with employees for information and training
- Complete and forward monthly business plan and manager checklist to the EVP weekly
- Verify that all equipment is checked daily and that all inspection forms are filled out completely and accurately; ensure that proper maintenance is performed and documentation is forwarded to the home office
- Review store operations daily to reduce inventory shrinkage
- Train and monitor store salespersons to ensure a business-like appearance and good impression to customers
- Regularly accompany salespersons on customer visits to assist and monitor sales activities in local area
- Keep all sales personnel informed of upcoming sales promotions, clearance items, and inventory reduction plans
- Recommend merchandising and sales promotion programs to the Vice President
- Evaluate and check competition with recommendations for pricing and merchandise assortment
- Recommend products to be carried, discontinued, or experimented
- Maintain and improve the store constantly
- Attend and participate in all company sponsored training programs as required
- Follow the company’s safety policies as outlined in the company safety program
- Perform any other task or duty assigned by the Vice President or Company President
Education and Education
- High School Diploma or General Equivalency Degree (GED)
- One year of related experience and/or training; or equivalent combination of education and experience
- One year experience operating in retail sales or the construction industry.
- Must pass a background check and Non-DOT drug test.
Skills, Knowledge, and Abilities: (Duties that are likely to be assigned to this person unless they prove unable to perform them after receiving training and/or accommodations that the company judges appropriate).
- Administrative skills including assigning work, discipline, evaluating, planning, supervision, and training
- Basic math skills
- Strong analytical reasoning and judgment to quickly solve customer service issues
- Communicate with customers, other employees, and supervisors using verbal and written skills
- Basic computer skills. Must possess excellent communication skills, both verbal and written.
- Must possess good organizational skills and the ability to multitask.
- Must have exceptional customer service skills.
- Must have strong listening and sales skills.
- Ability to achieve targets.
- Knowledge and ability to use safe lifting techniques
- Must be able to work in a fast-paced team environment, as well as work alone.
- Must be able to read, write and communicate in English effectively.
- Must be able to comply with OSHA requirements and standards to wear all applicable PPE properly.
Physical Demands
- Strength (lift, carry, push, and pull), maximum lift – 100 lbs.; frequently lift/carry – up to 50 lbs.
- Ability to sit or stand for up to four hours at a time
- Reach overhead to grasp objects
- Manual dexterity
- Must be able to use hands, wrists, and fingers repetitively.
- Must have exceptional eye-hand coordination.
- Must regularly be able to reach overhead.
- Must regularly be able to sit, squat, bend, twist, and stand.
- Must be able to walk around regularly using steps occasionally.
Working Conditions
- Work inside in controlled temperature conditions
- Occasionally works near moving parts and in outside weather conditions
Swift Supply is a drug-free workplace. Applicants must pass a pre-employment drug screen and background check.
Swift Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability statusor other legally protected status under federal, state, or local law.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are only intended to describe the general nature of the job.
The physical demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
