General Manager

The General Manager will manage the overall operation of the hotel including profitability, guest service, staffing requirements, employee morale, product quality, cleanliness and maintenance of the hotel. The General Manager will have responsibility for the annual budget, annual marketing plan, capital expenditure plan, annual wage plan, safety and risk management and serve as the hotel’s primary representative in community outreach.

PRIMARY JOB DUTIES AND RESPONSIBILITIES:

• Develops and monitors annual business plan and operating budget. Assures achievement of annual budget in revenues, costs and profits utilizing appropriate control and accounting practices.

• Reviews and analyzes monthly P & L statement. Correcting problems and making operational and financial adjustments as needed.

• Provides oversight of revenue management strategy and overall sales & marketing plan

• Monitors performance of Executive Committee team members. Sets expectations for all standards to be met.

• Responds to guest complaints and insures resolution and guest satisfaction

• Monitors staffing needs and provides leadership and direction to all departments with regard to interviewing, hiring, training, supervising, evaluating, rewarding and disciplining employees.
• Maintains high visibility in the hotel. Inspects guests’ rooms, public access areas and outside grounds for condition, cleanliness and appearance.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Five years of previous General Manager Experience is required

Benefit Conditions:

• Waiting period may apply

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Administrative Duties:

• Setting and meeting goals for service, operations, and financial results
• Maintaining excellent customer service standards
• Maintaining property and equipment
• Inspecting and adhering to safety and sanitation guidelines

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person