General Manager

Job Title

General Manager

Job Description Summary

Responsible for the management of the Property Management staff as well as to oversee a significant portfolio or property and to serve as a point person on third-party relationships

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Direct, coordinate, and exercise functional responsibility for property management business
• Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy
• Provide direction and leadership to Property Management staff, promoting reasonable career paths associated with property management professionals
• Track budget variances and ensure smooth recovery process
• Oversee the billing process including payment of invoices and disbursement of funds
• Monitor cash flow and cash requirements in conjunction with Property Manager to ensure efficient use of cash
• Oversee preparation of reports, annual budget, and other documents for owner in accordance with the management agreement
• Support prompt collection of management fees and reimbursements to overhead
• Maintain interface with third-party owners, ensuring total contract compliance, and accurate and timely reporting
• Resolve tenant relations issues to ensure their satisfaction
• Perform regular property inspections with staff
• Oversee construction projects with Construction Manager, including approving construction contract and invoices
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives

KEY COMPETENCIES

1. Communication Proficiency (oral and written)

2. Customer Focus

3. Problem Solving/Analysis

4. Leadership Skills

5. Teamwork Orientation

6. Time Management Skills

7. Financial Acumen

IMPORTANT EDUCATION

• Bachelor’s Degree in Business Administration or related discipline preferred

IMPORTANT EXPERIENCE

• 5+ years of real estate property management or related experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• CPM, RPA, or CSM designation
• Possess real estate license
• Strong knowledge of finance and building operations
• Proven experience in management, evaluation, development, and motivation of subordinates
• Ability to effectively manage a team of professionals, including both employees and vendors
• Previous experience in analyzing and negotiating commercial lease and/or contract language
• Advanced knowledge of Microsoft Office Suite

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.