General Manager

The Company

LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.

We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.

Live Safety - Serve With Passion - Innovate Relentlessly - Engage With Integrity Build Community - Be Accountable

Position Title and Summary

The General Manager is responsible for leading and driving operational efficiencies and deliver expected results in the areas of Safety, Operations, Sales and Customer Experience in order to support the continued growth and expansion. The General Manager builds operational talent, address key operational performance challenges and implement sustainable standard practices.

Reports To

Vice President Operations

Responsibilities

Operational & Financial Management:

• Develops and implements a market area operating plan, consistent with the accomplishment of long range established objectives which will enhance effectiveness and delineate responsibilities and authority.
• Reviews and evaluates market area performance on a continuing basis and establishes proper measures of performance.
• Counsels managers as to execution of programs, and when necessary provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions.
• Develops operating unit budget in a timely manner, forecasting financial and human resource needs for future time periods.
• Assists managers in budget optimization; provides budget compliance support.
• Organizes and schedules all necessary resources required to accomplish activities.
• Attends regularly scheduled Profit and Loss (P&L) reviews, and executes prescribed programs on routing equipment utilization, equipment maintenance, and labor and material costs.
• Implements and maintains programs to improve the safety, productivity, and profitability of the Market Area; Ensures compliance with Department of Transportation (DOT)/Occupational Safety and Health Act (OSHA) and other Federal and State regulations.

Topline & Customer Focus:

• Works with all business units to drive customer retention and attraction
• Drive quality for customer retention.
• Seek opportunities to meet and exceed customer expectations.
• Ensures a quality product/service within operations and actively works to resolve any issues.

Health and Safety:

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environment areas. Promotes a positive safety culture through leadership by example.
• Ensure strict compliance with all health and safety rules and state regulations
• Implementation and management of all safety initiatives
• Maintain safety processes and procedures up to date

People Management:

• Responsible for leading and supervising a Operation Managers, Operation Supervisors and Safety Managers, evaluating performance and delivering feedback
• Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Develops measures to motivate employees and undertake office management
• Focuses on succession planning and assuring a strong depth within the team
• Participate in the development of emerging leaders to be ready to move into more responsible roles

Qualifications / Knowledge / Critical Skills

• Bachelor’s Degree in Business Management, MBA preferred
• 5-7 years’ experience as Operations manager/leader
• Strong Financial and Business Acumen
• Ability to multi-task
• Strong organizational, written and verbal communication skills
• Must be a self-starter
• Strong level of accountability
• Upbeat and energized to complete tasks with a positive attitude

Physical Demands / Environmental Factors

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Occasionally required to stand and walk
• Must frequently lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
• Some travel required, locally/domestically

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.