General Manager 5 - Food

Unit Description
This account is part of the SodexoMAGIC portfolio of business. Sodexo's Corporate Services is seeking an General Manager for our premier client, the Federal Reserve Bank of San Francisco, California.
Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year! SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities.
The General Manager oversees all service operations, works with unit financials, directs customer interaction and management of the Sodexo hourly associates and the Executive Chef. This position will be responsible for ensuring the highest level of client satisfaction through exceptional food and delivery of services. We seek a strong hospitality leader with a proven commitment to excellence, teamwork, and collaboration to help us achieve our vision. This location is open for Breakfast and Lunch Monday - Friday.
Your responsibilities include:

• Oversight and continued innovation of the café offerings, catering and food delivery
• Tracking and maintaining Sodexo systems, financial outcomes and client satisfaction
• Innovation of the retail offerings, marketing plans and catering sustainable practices

The successful candidate will:

• Be a people person with a strong focus with maintaining positive client relations; a solid leader who is perceptive and has attention to details that make a difference, quality and presentation of food, customer service
• Be SERVICE focused- including providing excellent customer service in a welcoming dining environment
• Have catering experience including executive dining and a deep understanding of the technical delivery aspect of catering

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in "quality of life solutions" around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin "Magic" Johnson himself click here.
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary
Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties:
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management
Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.