Job Description
The role is for General Manager 2 - Support Services with Sodexo, based in Palo Alto, CA, with an additional responsibility of overseeing the Tri-Valley location in Pleasanton, CA. The ideal candidate should have experience managing Patient Transportation, Patient Equipment Management Solutions (PEMS), and Service Response Center (SRC) programs in a healthcare environment.
Key responsibilities include fostering lasting professional relationships with key client stakeholders, conducting patient rounding with nurses, identifying and implementing process improvement initiatives, ensuring that employees demonstrate an active customer hospitality orientation towards clients and customers, and integrating fully within the client's organization by becoming a trusted advisor with a customer service focus.