General Clerk Iii Lead

Alutiiq Career Ventures (ACV) a subsidiary of Alutiiq, LLC is seeking a General Clerk III Lead to support our contract with the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Service (USCIS), Office of Human Capital and Training (HCT). The General Clerk III Lead reports to the ACV President, and provides a variety of on-site administrative, facilities management, conference facilitation, training support services, and oversight of ACV staff supporting HCT initiatives.

In coordination with Government oversite, the General Clerk III Lead shall assist program managers and other Federal staff in efficiently managing and coordinating training programs, as well as performing the business functions required in support of all HCT divisions HCT manages several divisions. This position primarily serves the Human Capital and Training Business Center (HCTB) along with the Training & Career Development Division (TCDD). Included in which are: the Academy Training Center (ATC), Human Resource Information Technology (HRIT), Professional Development Program Division (PDP), and Learning Technology Branch (LTB).

These divisions encompass a full range of programs that include training and educational opportunities for employees, personnel management, performance management, strategy and policy, worker's compensation, and employee resources. Monitor a variety of e-mail boxes, forward messages to the appropriate Federal staff, and prepare responses to inquiries as appropriate. Maintain electronic filing systems following Department, Agency, and Office level guidance, policies, and regulations.

Provide inventory and management support for Government equipment, property, and office supplies; prepare and submit supply orders; and support other procurement and distribution efforts regarding office equipment and supplies. Coordinate and schedule meetings and conference calls; maintain meeting agendas, and record meeting minutes. Facilitate and support printing initiatives for development and delivery of training materials.

Support the administration of briefings, conferences, training activities, and online and computerized training systems. Use various systems to manage and analyze records for the Learning Management System. Receive and distribute mail and prepare outgoing mail or shipments.

Facilitate the issuance of Personal Identification Verification (PIV) cards and visitor access to USCIS office spaces, conference and training rooms, and other facilities as approved by the appropriate Federal point of contact. Monitor and track time and attendance of HRIT staff. Move equipment/supplies weighing up to 50lbs from office to storage and training areas/classrooms.

Assist in training room setup including the movement of tables and chairs, opening and closing walls, testing equipment, etc. Manage and schedule local training sessions, course registrations, cancellations, and assist with the opening and closeout of training activities. Operate Government Owned Vehicles for transporting equipment and supplies.

Conduct program research, collect data, provide data analysis, and create reports. Reconcile and review documents for spelling, grammar, format, accuracy, and other elements consistent with standards for professional business writing. Scan documents into electronic filing systems and develop and maintain databases and documents supporting program management and training.

Develop, review, and assess program management plans and Standard Operating Procedures. Review and prepare travel documentation based on the Federal Travel Regulation. Generate, monitor, and track IT requests for service and system access.

Assist in the preparation of tuition payments and employee reimbursements. Provide administrative support for Facilities and space management initiatives. Assist with the administrative tasks associated with Surge Capacity Force, Continuity of Operations (COOP), and Occupant Emergency Plans; provide general administrative support for the Surge Capacity Force Program Office and the HCT COOP Program.

Maintain schedules for use of conference rooms and shared meeting spaces in electronic systems or manually. Duties and Responsibilities as GCIII Lead: Serve as the first point-of-contact to resolve issues between the Government and a contract employee Provide response to Government inquiries regarding quality control, staff performance and scheduling, workload management and status, and other requests for information regarding the support provided to HCT. Ensure the completion of the Monthly Report and other contractual deliverables Monitor and track daily staff attendance and annual training requirements Assist with personnel recruitment, on-boarding, departure, and corrective actions Provide periodic status updates to ACV leadership regarding HCT operational support requirements, staff performance, and other contract management issues Support other Alutiiq initiatives pertaining to the USCIS/Alutiiq relationship as requested Screen, interview, and request Offer Letters for vacancies/new employeesHigh School Diploma or equivalent US Citizenship is required in accordance with the requirements of the federal government contract Ability to obtain/maintain eligibility and favorable pre-employment USCIS Entry on Duty (EOD) and Suitability Determinations Successful completion of drug screening and pre-employment background investigations with results allowing for continued consideration for employment Valid Driver's License with the ability to operate non-commercial Government Owned Vehicles Ability to lift or move up to 50lbs Proficient with Microsoft Word, Excel, PowerPoint, and Access Ability to communicate orally and in writing in a clear, concise, and effective manner Courteous demeanor, professional customer service and interpersonal skills required Must maintain proper business etiquette in-person, via phone, and through e-mail communications Strong attention to detail regarding grammar, punctuation, and spelling Strong strategic planning, prioritization, organizational skills, and attention to detail/quality Highly proficient operating common types of office equipment and providing operational support as needed Ability to think logically, multi-task, and work effectively within groups or independently within a dynamic and fast-paced office environment Ability to receive general guidance and instructions verbally or via established standard operating procedures or other written guidance, and act upon them with minimal supervisionHigh School Diploma or equivalent US Citizenship is required in accordance with the requirements of the federal government contract Ability to obtain/maintain eligibility and favorable pre-employment USCIS Entry on Duty (EOD) and Suitability Determinations Successful completion of drug screening and pre-employment background investigations with results allowing for continued consideration for employment Valid Driver's License with the ability to operate non-commercial Government Owned Vehicles Ability to lift or move up to 50lbs Proficient with Microsoft Word, Excel, PowerPoint, and Access Ability to communicate orally and in writing in a clear, concise, and effective manner Courteous demeanor, professional customer service and interpersonal skills required Must maintain proper business etiquette in-person, via phone, and through e-mail communications Strong attention to detail regarding grammar, punctuation, and spelling Strong strategic planning, prioritization, organizational skills, and attention to detail/quality Highly proficient operating common types of office equipment and providing operational support as needed Ability to think logically, multi-task, and work effectively within groups or independently within a dynamic and fast-paced office environment Ability to receive general guidance and instructions verbally or via established standard operating procedures or other written guidance, and act upon them with minimal supervision