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Form of work
SalaryPeople want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
Detailed Job Summary
- Extend a warm and friendly greeting to guests and visitors as they approach the gated entrance, creating a welcoming atmosphere right from the outset.
- Offer general information about the hotel's amenities, facilities, and services, as well as provide clear directions to different venues and outlets on the property.
- Monitor incoming traffic at the gated entrance, ensuring that only authorized vehicles, including guests, members, and visitors with valid reasons for being on the property, are granted access.
- Demonstrate attentiveness and professionalism in verifying the identity and purpose of each vehicle entering the property, adhering to established security protocols.
- Act as a knowledgeable resource for guests and visitors, addressing any questions or concerns they may have regarding access, parking, or other related matters.
- Maintain a courteous and composed demeanor during peak traffic times, handling multiple interactions with efficiency and grace.
- Collaborate effectively with other team members and security personnel to ensure a smooth flow of traffic and seamless access control procedures.
- Remain alert to identify any suspicious or unauthorized activities, promptly reporting any concerns to the appropriate personnel.
- Exercise strong communication skills to relay important information to guests, visitors, and fellow team members effectively.
Our Benefits Include:
Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
401K with Company Match
Employer Paid Life Insurance
Complimentary Employee Assistance Program
Paid Time Off to include Vacation, Personal, Sick, & Holidays
Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Tuition Reimbursement Program
PCH University & Professional Development Series
Associate Referral Program
Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!
You belong here. Join the PCH Hotels & Resorts family, where we put people first.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
