Future Ready and NextGen Career Coach

Job Type
Full-time
Description
JOB CLASS; PAY GRADE: Specialist 1; Pay Grade 8
WAGE : Starts at $48,600 per year
FTE; FT/PT; STATUS : 1.0 FTE; Full Time with Benefits
FLSA;EEO;WC: Non-exempt; Professionals; 8864
PROGRAM : Workforce Development Department
SCHEDULE : Monday - Friday, 8:00am - 5:00pm
OPENINGDATE : February 27th, 2024
CLOSINGDATE : Open until filled
REQUIREMENTS : English Required - Bilingual Preferred
GENERAL POSITION SUMMARY:
Clackamas Future Ready and Multnomah NextGen Youth Programs are two of the IRCO programs that prepares immigrant, refugee, and other low-income youth for trainings in various high growth industries such as Healthcare, Construction, IT, and Advanced Manufacturing. They are the programs funded through Clackamas Workforce Partners (CWP) and Work system Inc. to provide career counseling, classes, and occasional activities for program youth and operate in Clackamas and Multnomah Counties. This position is part of the larger Workforce Development Department and joins over 50 skilled Career Coaches and employment services professionals.
The Career Coach is responsible for providing extensive and enhanced services to the clients with on-ramps to employment pathways through training, work experiences and occupational coaching in targeted industries with the goal of securing career track employment and Education. The Career Coach will provide coaching to enhanced individualized, long-term guidance and coaching for participants as they work through a career plan including progression through training and into work experiences, employment, or long-term training. The Career Coach will be working with project partners and other IRCO programs to ensure youth are connected to a career pathway programs within the department or connected with other IRCO resources as needed.
ESSENTIAL FUNCTIONS

• Outreach to and recruitment of low-income, culturally, and geographically diverse immigrant, refugee, and other youth facing barriers to career development.
• Connect with employers, navigate paid work experiences for the youth that are interested in gaining work experiences.
• Facilitate participation in career exploration process to develop and successfully engage in a dynamic career plan. Manage a caseload of 30-40 youth.
• Connect youth with centralized services and trainings provided by the providers and funder.
• Provide academic help to the youth that are pursuing secondary and post-secondary education.
• Provide individualized Career Coaching to help participants explore training options, build employability, and develop life skills.
• Attain and apply expert knowledge of available trainings in the fields of Healthcare, Technology, Construction, and Manufacturing.
• With assistance from the Program Coordinator, learn and apply rules and criteria of client eligibility, allowable services and expenditures, and program outcome expectations.
• Manage participant support services; follow program fiscal procedures.
• Engage participants in job readiness activities that will address cultural and linguistic barriers to employment.
• Assist participants with job search activities.
• Develop a system to plan, monitor and document program and participant activities.
• Link clients to community resources.
• Complete data entry and case notes in a data management system in an accurate and timely fashion; keep confidential files.
• Attend regular trainings provided by funding agency.
• Learn and apply complex program rules and policies.
• Coordinate with the Workforce team to deliver excellent client support and strong program performance.
• Provide resource information for tutoring during occupational training or volunteer management as necessary.

Requirements
JOB SPECIFIC QUALIFICATIONS:

• Bachelor's degree, or associate degree and a years of relevant work experience: Social Work, Human Services, or Education preferred.
• Ability to learn, understand, and explain the benefits, requirements, and eligibility criteria of a complex youth career development program.
• Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook and have the ability to use other software packages including internal and external e-mail/internet.
• Ability to learn and access WorkSource services and ability to learn and maintain data entry using I-Trac software.
• Ability to work autonomously and complete program objectives in a timely manner.
• Successful candidates must have ability to maintain positive working relationships with agency, programs and with all community contacts.
• Have strong project and time management skills.
• Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments.
• Ability to meet multiple, sometimes conflicting deadlines with strong analytical and decision-making abilities.
• Ability to work in a fast-paced environment and make good judgments as it pertains to clients/customers and community partners.
• Ability to maintain a high level of confidentiality.
• Must have strong skills in decision making, interpersonal skills, conducting presentations, teamwork, problem analysis, creativity, negotiation, customer service, training/supervising, perform basic math (add, subtract, multiply and divide), perform basic programming (database setup, setting system defaults, some software modification) and independent judgment.
• Must be punctual, maintain a good attendance record, able to work flexible and variable hours.
• Must be able to use basic office equipment including computer, multi-line telephone, copy machine, fax machine and office.
• Ability to form good working relationships with immigrant and refugee youth.
• Ability to become knowledgeable about and give youth guidance about trainings and education leading to careers in construction, manufacturing, IT-technology, and healthcare.
• Ability to represent IRCO and the program professionally in diverse community settings.
• Ability to maintain efficient notes and records; ability to learn and use a data management system.
• Ability to work effectively and to solve problems with creativity and initiative; ability to collaborate with and within an established team.
• Strong intercultural and communication skills.
• Strong organizational skills .

KNOWLEDGE:
Education: Associate's Degree (3)
Experience: 1-2 years of experience is required (3)
Additional Language Required: Fluency in a second language preferred.
Computers: All positions at IRCO require use of a computer and experience working with Microsoft Products including but not limited to Microsoft 365, Excel, Word, Outlook and PowerPoint.
SKILLS:
Communication: Regular communication inside and outside the organization to exchange ideas and gather information (5)
Creativity: Minimal need for the redesign of single focus process or procedure is needed (2)
EFFORT:
Mental: There is regular variation in tasks and the job holder must decide which tasks to complete as well as the order in which tasks are completed (3)
Physical: Position requires little physical effort such as lifting, carrying, or constant movement, but does allow for movement needed to complete work tasks (1)
RESPONSIBILITY:
Impact and Influence: Positions at this level have a some need or ability to analyze problem or concepts or make decisions on the information. Positions at this level have some impact to and influence on organization operations, programs, expense or budgetary outcomes. (3)
Work Independence: Positions at this level work under close supervision, usually function from a clear set of operating processes or procedures, and have work closely reviewed. Little to no judgment and decision-making is required. (1)
Planning: Positions at this level must be able to foresee issues associated with own work and identify future needs for supplies, equipment, resources which would stall operations or activities. (2)
Supervision: Positions at this level are not responsible for any supervisory functions or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers. (1)
WORKING CONDITIONS:
Environment: This level has a work environment that is well protected, with virtually no hazards or obstacles. There is very little element of personal risk or hazard. Job conditions are stable, usually well managed, and very comfortable. (1)
Schedule: The work schedule is mostly stable and does not fluctuate without prior notice. (2)
ABOUT IRCO:
IRCO's mission is to welcome, serve, and empower refugees, immigrants and people across cultures and generations to reach their full potential. Our vision is a future where all refugees and immigrants belong, our staff are nurtured, and all communities thrive.
Founded in 1976 by refugees for refugees, IRCO has over 40 years of experience working with refugee and immigrant communities in the Portland metropolitan area, and over five years in Eastern Oregon. IRCO is the largest provider of employment services and job training for newly arrived refugees in Oregon; and we support families at every stage of their lives from the time they arrive in Oregon. Find out more at www.irco.org .
IRCO IS AN EQUAL OPPORTUNITY EMPLOYER
Salary Description
Starts at $48,600 per year