Funshare/Fuel Dock Supervisor (Newport And Lake Union)

FunShare/Fuel Dock SupervisorNewport and Lake Union

Seattle Boat Company is looking to hire a professional who is organized, driven, and enjoys leading a team to fill our FunShare & Fuel Dock Supervisor position from our Newport and Lake Union locations. This role involves directing, delegating, and overseeing the daily operations of Seattle Boat’s FunShare boat club program and operations of our fuel dock. While challenging, this position provides excellent experience with customer service, managing employees’ schedules, and serving as a point of contact for our FunShare/Fuel Dock front-line team. Best of all, you’re working in a fun environment on the lake!

Here is more information on our FunShare program: https://www.seattleboat.com/boat-club/

We live by the following core values: We CARE, we are ETHICAL, we are DRIVEN, and we are LEADERS!

Position Responsibilities:

• Provide high-end customer service to a wide variety of customers while being an exemplary team player
• Attend and participate in weekly department meetings
• Deal with conflict resolution with FunShare and Fuel dock customers
• Solve logistical issues with scheduling/rescheduling the FunShare boat club calendar
• Supervise the safety and efficiency of fueling boats in the water at our fuel docks
• Order and manage inventory of concessions at the fuel dock
• Collect cash, reconcile tills
• Drive boats to and from multiple locations around the fuel dock, boat slips and around the lake – we will train you!
• Learn the ins and outs of our boat club vessels in order to operate and troubleshoot any issues
• Write schedule for staff of 20-30 employees
• Order and maintain supplies needed for a fleet of 24 boats making sure each vessel is in perfect working condition
• Assist in detailing boats throughout the year (no experience with detailing necessary)
• Place service requests for damaged or broken boats with our service department and follow through until the work is completed

Reports to: FunShare Fuel Dock Manager and Director of Operations

Compensation: $25/hr plus tips with overtime opportunities along with annual bonus opportunities

Requirements

• Ability to work with a flexible schedule throughout the year including weekends during the summer as required (some holiday work included)
• Effectively manage a staff of 20-30 seasonal employees
• Must be available for 40 hours a week, may have to work overtime during summer months
• Valid driver’s license
• Must be willing to obtain your boater safety card and become a skilled driver
• Strong work ethic with ability to take direction, learn, and deliver excellent results
• Must be a problem solver and have conviction in your decision making
• Experience with a POS system and Microsoft apps preferred
• Prefer someone who is somewhat proficient in dealing with boats and boating culture or willing to become one!
• This is a full-time year-round position looking for a multi-year commitment with company growth opportunities

Benefits Include:

• PTO
• Holiday Pay
• Uniforms
• 401k
• Health insurance option after 90 days
• Dental Insurance option after 90 days
• Access to our employee boat club program (enjoy time out on the water in a brand-new Malibu 23LSV!)
• Employee events 

Seattle Boat Company is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex (which includes sexual harassment, gender harassment and harassment based on, pregnancy, childbirth, or related medical conditions) or any other basis protected by federal, state, or local law.