Funeral Home Receptionist / General Administration

Welcome to Evergreen Washelli, part of the Dignity Memorial Network and Service Corporation International! We are the nation's largest network of Funeral Homes and Cemeteries. Although many applicants wouldn't initially consider a profession in this industry, for those that join, they soon discover it is truly a diamond in the rough.

At Evergreen Washelli, our 100+ year service to families in the Seattle area speaks for itself. We have 150+ acres of property to share with our client families. We can make anything possible in remembrance and tribute to their loved one. If you are someone who wants to be in sales, or even just consider yourself customer focused, who wants a career with unlimited potential, and to work for a company that is a great place to work, look no further!

• The Main 3 criteria we hire for are: Integrity, Work Ethic, and Attitude and if you have those 3 things I would like to speak with you!

JOB RESPONSIBILITIES

· Answers, screens, and routes incoming calls to appropriate staff members

· Greets guests and visitors, offering assistance when entering the building

· Notifies staff members when appointments arrive and escorts guests to appropriate room

· Answers routine questions associated with services, products, location directions, etc.

· Immediately notifies and involves management with customer service and security issues

· Receives deceased belongings from family and follows chain of custody procedures

· Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

· Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

· Receives incoming mail and packages

· Maintains organized and current electronic and paper files and records, such as deeds and trust files

· May perform typing, proofreading, data entry or printing

• Recieves first notifications of death and communicates to parties as needed
• Assists visitors to front desk with locating graves, helping to print and read maps

MINIMUM REQUIREMENTS

Education

· High School Diploma or equivalent

Experience

· Six months general office, receptionist, or administrative support experience preferred

· Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

· Working knowledge of MS Office Suite

· Clear and professional speaking voice and tone

· Professional interpersonal skills to handle sensitive and confidential situations

· Position continually requires demonstrated poise, tact and diplomacy

· Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person