Miniso USA
Position Title: Store Manager
Reports to: Area Manager
Why should you join MINISO USA now? MINISO is the largest global discount variety retail store chain and the fastest growing brand in North America with high quality Asian brands.
MINISO has over 5000 stores across 79 countries. With over 53 stores across the USA and Canada and projecting to open to 5000 plus stores in the next few years in North America.
At MINISO USA, the company is experiencing hyper growth with massive hiring needs.
If you love creating a culture by embracing diversity, customer centric, execution, innovation, integrity, performance, respect, agility, and collaboration to the workplace? Then, you would fit right in at the inception of MINISO-USA. Come join us, let’s create a new beginning.
Job details
BENEFITS:
Pulled from the full job description
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
WHO SHOULD APPLY?
Minimum qualifications:
- High School Graduate or equivalent
- Minimum 1+ years of management experience preferred
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
Key Qualities:
- Lead Engaged Sales Team
- Amplifier of Talents / Encouraging Leader
- Clear Communicator
- Leaders of Change
- Ownership/Commitment
- Accountability/Delegation/Follow Up
- Planning/Time Management
- Goal Oriented
- Professionalism
CUSTOMER SERVICE:
- Drive service through shift leaders and sales associates alike.
- Ensure high levels of customer satisfaction through excellent service.
- Resolve customer issues that may arise and exceed customer expectations
- Propose innovative ideas to increase market size
OPERATIONS:
- Control Inventory/Loss Prevention
- Effectively schedule a staff of employees to meet business needs while controlling payroll costs
- Excel in visual merchandising to drive sales
- Oversee store sales floor and back of house standards
- Report on buying trends, customer needs, profitability, etc.
SALES:
- Oversee financial plans, budgets, and costs for store; work with comparative figures to last year, budget, etc.
- Control profitability within the store level
- Increase designated store KPI’s
- Drive sales through business acumen
TALENT:
- Recruit, on-board, train, and develop store talent
- Conduct personnel performance appraisals to assess training needs and build career paths
- Be a shining example of behavior and high performance
- Develop and empower store talent through personal development plans and coaching methods
- Manage staff performance, including use of disciplinary action as needed
Job Type
· Full-time
Schedule:
- 8-hour shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- City, State: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Retail management experience: 1 year (Preferred)
- Will look at other industries’ experience as well
- Training provided
Work Location: One location
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person