Full Time Receptionist/Dispatcher

*** IMPORTANT!!! PLEASE READ ENTIRE JOB DESCRIPTION***

IN ORDER TO BE CONSIDERED FOR THIS POSITION, YOU MUST APPLY IN PERSON MONDAY - FRIDAY 9A.M. - 3P.M. at 126 Bartow Beach Road SE Cartersville, GA 30121. If you do not apply in person, you will not be a possible candidate for this position.

Overview:
We are looking for a reliable, Full Time Receptionist / Dispatcher to act as a communication point for the public, field units and staff. You will receive requests, transmit messages, and track individuals' location. The ideal candidate must be primarily an excellent communicator, be able to answer HIGH VOLUME, multi-lined phone calls and answer questions regarding campgrounds, parks, beaches, etc. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities:

• Answers a busy, multi-lined phone and assist callers with information on campgrounds, day use areas, special events, beach areas, boat ramps, etc.
• Operate and monitor equipment necessary for operation including two-way radios and multi-lined telephones.
• Answer questions from employees and general public regarding emergencies, reporting necessary repairs, problems, and relaying information.
• Prepare and maintain records including handwritten logs.
• Answering, screening, and forwarding high volume incoming phone calls and high-volume two-way radio dispatches.
• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Use radio or phone to send crews, vehicles, or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about calls regarding parks, campgrounds, traffic, obstacles, and requirements.
• Maintain logs and records of calls, activities, and other information.
• Other duties may be assigned.

Skills:

• Proven experience as receptionist and dispatcher or relevant position preferred but not required
• Ability to work well under pressure in a fast-paced environment
• Proficient in English (oral and written)
• Outstanding multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Dependable & reliable
• High school diploma or GED

*** MUST APPLY IN PERSON AT ****

R & D Maintenance Services

126 Bartow Beach Road

Cartersville, GA 30121

MONDAY - FRIDAY 9:00A.M. - 3:00P.M.

• R & D Maintenance Services is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Type: Full-time

Pay: $17.20 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person