Address
Form of work
SalaryJob ID: 240000KO
Status: Full-Time
Regular/Temporary: Regular
Shift:
Facility: Jameson Child Advocacy Center
Department: Adminstration
Location: 2010 West State Street, New Castle, PA
Union Position: No
Salary Range: $ 16.54-25.07 USD
The UPMC Jameson Children’s Advocacy Center of Lawrence County is hiring a Family Support Assistant to join the CAC Team! This full-time role will work primarily daylight hours with no travel, holiday, or on-call duties required. This role does require providing childcare duties for the agency as needed, so candidates with childcare experience are encouraged to apply. Monitoring and implementing the car seat safety program is also required.
Purpose:
The Family Support Assistant (FSA) will provide support services related to family-centered programs. These services include assistance with stabilization, family-advocacy, development of natural supports, and the development and maintenance of community living skills. The FSA will greet the public, maintain computer data base systems, report generation, appointment management, general office clerical support and providing backup to answering multiple phone lines giving information, routing calls and taking accurate and detailed messages.
Responsibilities:
- Understands and supports business goals.
- Takes accurate messages.
- Work with collaterals and other professionals involved with client/family.
- Answers and triages calls.
- Identify and collaborate with providers of Medication Assisted Treatment to support access to MAT as needed for clients.
- Maintains team calendar(s).
- Sorts and distributes mail and sets up meetings.
- Other duties as required.
- Meet regularly with Supervisor for guidance and supervision.
- Enter and retrieves data using Word, Excel or other databases.
- Maintains inventory
- Coordinate closely with other agency staff.
- Assist families to identify and access community treatment, support, and other resources.
- Identify community resources to support families in accessing recovery support, relapse prevention, and parenting support services.
- Provides clerical assistance to team members.
Qualifications:
Licensure, Certifications, and Clearances:
- Automotive Insurance
- Driver’s License
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
We know that you have many options when choosing where to build your career. So why choose UPMC? We can think of a few reasons.
Benefits that Matter to You
We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
- Earn over 5 Weeks of Paid Time Off Every Year
- Affordable Medical, Dental & Vision Coverage
- Student loan assistance and tuition reimbursement options
- Earn up to 8% of your eligible pay in retirement contributions from UPMC
- Employer-Paid Life Insurance
Support for You – and Your Family
Your career doesn’t impact just you, but the people you care about, too. We’re making sure your career works for the whole family.
- Two Weeks of Paid Parental Leave
- Family Planning Resources
- Tuition Assistance for Dependents
- Comprehensive Health Care for Dependents
- Emergency Child and Elder Care Options
- Flexible Work Arrangements
A Culture That Cares
At UPMC, you can find a home among people who share your passions and care about who you are.
- Employee Resource Groups
- Awards for Champions of Dignity & Respect
- Center for Engagement & Inclusion
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Tools to Reach Your Potential
Once you become a member of our team, the journey doesn’t stop there. UPMC is committed to supporting your growth and helping you build the career of your dreams.
- Up to $6,000 of Annual Tuition Assistance
- Ongoing Learning via Linkedin Learning
- Accelerated Career Pathways for Growth
- Robust Instructor-led Education and Learning Pathways
Expansive Opportunity
Where do you want to go with your career? Wherever it is, UPMC can take you there.
- 96,000+ Employees
- 40 Hospitals and 800+ Doctors’ Offices and Outpatient Sites
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