Full Time Branch Associate

70 something looking for a special someone to fill a void. Loves long term relationships and doing community service. Serious connections only, please.

We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime.

If you truly have a passion for helping others, you’ll fall in love with us.

• Greater Texas

What's in it for you as a Branch Associate:

• Training and ongoing coaching to learn and develop highly desired skills.
• A place where you can help members and teammates in meaningful ways.
• Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume!
• All the coffee your heart desires.
• Halfway decent potlucks.

The Basics of a Branch Associate role:

• Weekly schedules will be set between the hours of 8:45 am to 5:15 pm Monday thru Friday.
• Rotating Saturday hours from 8:45 am to 1:30 pm.

What you'll do as a Branch Associate:

In the Branch Associate role, you will serve members in a hybrid capacity conducting both Teller and New Accounts related transactions. You will work to create a top-tier experience for our members and proactively assist with their financial services needs by opening accounts, submitting loan applications, problem-solving member issues, building relationships, and educating members on additional products and services to improve their financial lives.

See below for more info:

• Create a Top-Tier experience for members in branch, drive thru and over the phone.
• Engage members on financial products and services using a needs-based approach.
• Open new accounts and products including savings, checking, debit cards, money market, CDs, and select loan products for consumer members.
• Problem-solve member issues of a basic nature through various communication channels including in-branch, phone, email, etc.
• Actively participate in volunteer events through our Greater Good program.

Must Haves for the Branch Associate Role:

• Minimum of 1 year in a face to face customer service role.
• High willingness to learn and be a self-starter.
• Outgoing, personable, and a team player.
• Great communication skills.
• Detail oriented.
• HS Diploma or GED.

Nice to Haves for the Branch Associate Role:

• Cross-selling experience.
• 6 months of cash handling.
• Bilingual in Spanish and English.

All your information will be kept confidential according to EEO guidelines.