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Form of workJob Description
We are seeking an experienced Dispatcher to join our team! In addition to dispatching, the ideal candidate will possess strong communication skills, accountability, a solid work ethic and a commitment to excellence.
Position Overview:
- Candidate will be routing deliveries, tracking vehicles, performing account maintenance and addressing problems and requests as well as providing solutions.
- Heavy interactions with drivers, customers, and office staff.
Please see the responsibility/requirements of this position below:
Responsibilities:
- Dispatch deliveries in an efficient and profitable manner.
- Ability to communicate with drivers, customers, peers, and management.
- Maintain and review driver DOT logs.
- Monitor vehicle tracking system (Samsara) software.
- Establish cost-effective delivery routes and schedules.
- Establish performance standards for drivers.
- Review driver delivery paperwork for accuracy and compliance.
- Maintain relationships with customers and resolve delivery complaints.
- Investigate and resolve delivery issues, spills, and accidents.
- Must be flexible and available to work evenings and weekends, dispatch is a 24-hour operation, and therefore this position may require irregular hours when the rotation is scheduled.
Qualifications:
- Minimum 1-2 years of experience dispatching and or supervising drivers.
- Experience with vehicle tracking systems, order entry, and dispatching software.
- Knowledge of DOT rules/regs, transport trucks and e-logs.
- In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills.
- Ability to answer multiple phone calls in a busy setting.
- Ability to read and write in English.
- Accurate data entry.
- Computer literate and competency with Microsoft Office programs, Excel, Outlook and Word.
We offer a competitive compensation package:
- Paid Holidays
- Vacation and sick time
- Medical insurance for employee and dependents
- Dental, Vision, Life, Short-term and Long-term insurance available at great rates
- 401(k) retirement plan with company match
- Casual work environment and so much more
- Referral program
About SSI Petroleum :
SSI Petroleum is a wholesale petroleum distributor of fuels & lubricants located throughout Central and South Florida. Family owned and operated since 1964, we specialize in providing our customers with affordable solutions to their energy needs. We offer a wide variety of quality products specifically formulated to cover an extensive range of industries and businesses. A recognized industry leader for over 50 years, SSI is dedicated to providing our customers with excellent customer service, reliable support and over 150 combined years of industry expertise. We operate 24 hours a day, 7 days a week, 365 days a year in order to ensure your business has what it needs, when it needs it. At SSI Petroleum, we pride ourselves on creating successful and lasting partnerships with our customers and strive to contribute to the success of your business!
