Front Service Door Person

Overview
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio's Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win 'America's Got Talent' TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.
Responsibilities
It is the primary responsibility of the Front Services Doorman to provide excellent customer service while creating a safe and friendly environment for the guests. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions:

• Notify taxis when guests are departing the property with hand gestures and whistle
• Open taxi doors for guests.
• Assist guests with luggage into vehicles
• Direct taxis to guest requested location
• Control traffic in the driveway, in conjunction with valet, by keeping the traffic flowing, controlling where the limos park and where they pick up guests.
• Maintain a clean work area for guests and staff.
• Provide excellent customer service consistent with the company's core service standards and brand attributes.

Qualifications

• Minimum of six months' Front Services experience preferred.
• Excellent customer service skills required.

Other Requirements

1. High School Diploma
2. Ability to meet deadlines
3. Able to work a flexible schedule
4. Analytical
5. Enthusiastic
6. Excellent customer service skills
7. Excellent written & verbal communication
8. Motivated
9. Organized
10. Professional Demeanor
11. Self-directed
12. Strong attention to detail
13. Team Player