Front Office Specialist

WE ARE GROWING! We are looking for a motivated, high-energy Front Office Specialist to support our Smyrna office. This position can be full-time or part-time.

The Front Office Specialist is the first person our patients see so we're looking for someone who is friendly and outgoing who will treat our patients like the true treasures they are!

Responsibilities:

• Greet patients and check them in to the office and then out again at the front desk
• Ensure patient paperwork gets filled out and then correctly entered into the system
• Message doctors and medical assistants as needed
• Look up patient accounts and collect any monies due at the time of the appointment
• Send out consult notes and send office notes to referring doctors
• Mailing out new patient letters to all new patients
• Close out at the end of the day and make sure money is balanced
• Scan ALL documents including (ABNs, patient paperwork, DME forms, etc)

Qualifications:

• This position requires an up-to-date understanding of billing and reimbursement procedures and requirements and the ability to research disputes and denials
• Ability to work independently and in a fast paced environment
• Ability to multitask and prioritize daily tasks
• Ability to communicate effectively with internal and external vendors and staff
• Encourage and build mutual trust, respect and cooperation among team members

This position may, at times, require travel to our other office locations to assist with staff coverage.

Job Type: Full-time

Benefits:

• Health insurance
• 401(k) with employer match
• Dental insurance
• Vision insurance
• Paid time off
• Employee Assistance Program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical office experience: 1 year (Preferred)

Work Location: In-person

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• eClinical Works: 1 year (Preferred)

Ability to Relocate:

• Smyrna, TN: Relocate before starting work (Required)

Work Location: In person