Front Office Receptionist

Full Time Dental Office Receptionist working Monday-Thursdays 7:30 am to 5:15 pm

Job Summary: Responsible for interacting with and greeting patients, telephone coverage, appointment scheduling, registration, and maintaining patient records

Essential Duties and Responsibilities
Patient Services
o Answers telephone and either responds to inquiry or directs caller to appropriate personnel
o Schedules appointments and enters appointment date and time into computerized scheduler
o Greets and directs patients and visitors
o Checks in patients verifying and gathering appropriate information and updating the medical record as necessary
o Provides information to patients
o Works on reminder calls to patients regarding upcoming appointments
o Works on refilling cancelled appointments
o Calls or prints prescriptions

Documents & Records

o Interacts directly with patients during check-in process to help them fill out required information electronically
o Coordinates requests and receipt of records for patient appointments
o Maintains electronic filing system for patient charts verifying their accuracy and currency.
o Prints routing slips

Minimum Qualifications

❖ Twelve months related experience and/or training in a health care setting
❖ Twelve months related experience with an electronic health record system
❖ Ability to read and comprehend simple instructions, short correspondence, and memos.
❖ Ability to speak effectively on the phone and in person with patients, doctors and other visitors.
❖ Ability to apply common sense understanding to carry out written or oral instructions. Ability to effectively present information in one-on-one situations to patients, insurance companies and other employees of the organization.
❖ Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
❖ Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software and EHRs

Working Conditions and Physical Demands

While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or more up to 10 pounds.

Job Type: Full-time

Pay: Up to $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• No weekends

Application Question(s):

• Do you have experience working with Electronic Health Records?

Work Location: In person