Smile Surfers For Kids is currently seeking a full-time Front Office Administrator for our practice in Richland, WA!
Are you looking for an amazing dental family to join? We offer a great work environment where we work together as a team to serve the needs of our patients. Patients dental health is our priority and building a place where all feel comfortable is key to the success of our practice. We are a busy pediatric practice looking for an individual who is great at multi-tasking, is detailed oriented and reliable. Must be outgoing, friendly and motivated. Receptionist experience preferred but not required. Average 4 days per week.
In this role, you'll perform all administrative duties necessary to ensure that dental practice is running smoothly.
What we offer:
- Drama-free environment
- Competitive compensation and more!
Duties/Responsibilities
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients/parents to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental team.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Required Skills/Abilities
- Excellent telephone etiquette
- Excellent organization skills
- Excellent customer service skills
- Ability to move fast when needed
- Ability to engage with patients
- Knowledge of dental terminology
Education and Experience
- High School diploma or equivalent
- Basic knowledge of practice management software
Interested? We'd love to meet you! Please drop off an updated resume at the address for consideration: 3200 Duportail Suite 204 Richland, WA 99352