Front Of House Team Member

Position Description and Responsibilities

The Front of House Team Member seeks to provide guests with a remarkable dining experience each and every day by working as a team to give each guest the quickest, highest quality personalized experience possible. Our Front of House Team Members:

• Serve guests with the Core 4: create eye contact; share a smile; speak with a friendly tone; always say “My Pleasure”
• Provide 2nd mile service to our guests and one another
• Operate cash registers at the front counter and drive thru
• Take or bag orders with speed and accuracy
• Complete table touch-ins in the dining room and refresh beverages for guests at their tables
• Look for opportunities to stock and clean to maintain a productive workstation
• Keep restaurant clean at all times, including floors
• Strive for quality and consistency in every aspect of their work
• Demonstrate enthusiasm, courtesy and hospitality to all

Skills and Competencies

• Able to lift 25 pounds
• Demonstrates the Schererville Chick-fil-A THRIVES values:
• Team Oriented: treats everyone with honor, dignity, and respect
• Hustle: works hard with a fast pace and sense of urgency
• Responsibility: demonstrates a strong sense of personal ownership
• Improvement: looks for opportunities to grow daily
• Value-Add: proactively goes above and beyond expectations
• Excellence: holds the highest bar for personal and team performance
• Servant Spirit: willing to serve others through word and deed

• Owns the Schererville Chick-fil-A vision of our guests knowing that we are FOR them through great food, remarkable service and outstanding IMPACT (I’ll Make Positive Authentic Connections Today).

• Can multitask while working at a quick, efficient and thorough pace
• Demonstrates excellent communication with guests and Team Members while being service oriented and displaying a positive attitude

Benefits

• 
  Scholarships available
• Flexible Scheduling
• Positive Work Environment
• Opportunity to work for an engaged boss who cares about you
• Personalized career development
• Competitive hourly wages with overtime available
• Paid time off
• Free meal during shift
• Healthcare contribution
• 401k contribution

REQUIREMENTS

• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be able to lift 25 pounds

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.