Company

Kroger StoresSee more

addressAddressWaynesboro, VA
type Form of workPart-time
salary Salary$13.90 an hour
CategoryInformation Technology

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
· Promote trust and respect among associates.

· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

· Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

· Responsible for being visible and actively greeting, engaging and assisting customers.

· Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

· Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

· Understand and adhere to guidelines on restricted sale items (alcohol, tobacco, fireworks, and videos)

· Collaborate with Front-End Associates to encourage teamwork.

· Report pricing discrepancies to the Scan Coordinator.

· Report product ordering/shipping discrepancies to the department manager.

· Display a positive attitude.

· Stay current with present, future, seasonal and special ads.

· Adhere to all food safety regulations and guidelines.

· Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

· Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

· Notify management of customer or employee accidents.

· Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

· Adhere to all local, state and federal laws, and company guidelines.

· Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:
Some of the behaviors needed to successfully perform this position are:

Leadership Behaviors:

· Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

· Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

· Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

· Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.

· Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

· Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

· Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

· Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

· Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:
· Ability to handle stressful situations

· Effective communication skills

· Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience
· Customer service experience

· Courtesy Clerk

· Second language (speaking, reading and/or writing)

Potential Career Path from this position:
· Self-Checkout Attendant

· Front-End Supervisor

· Customer Service Desk Clerk

· Other clerk positions

Job Type: Part-time

Pay: $13.90 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Benefits

Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Employee discount, Flexible schedule
Refer code: 8191434. Kroger Stores - The previous day - 2024-02-10 11:36

Kroger Stores

Waynesboro, VA
Popular Front End Associate jobs in top cities
Jobs feed

Pre-op/PACU/Discharge RN

Surgery Nevada Llc

Reno, NV

$30 - $51 an hour

DON - Travel Assignment

Vitalink Health

Carson City, NV

$2,800 - $3,200 a week

REGISTERED NURSE

Carson Tahoe Health

Carson City, NV

Registered Nurse (RN) - Supervisor

Wellpath

South Lake Tahoe, CA

$113,349.60 - $125,944.00 a year

REGISTERED NURSE FLOOR CARE FLOAT PER DIEM

Carson Tahoe Health

Carson City, NV

RN MDS Coordinator

Neurorestorative Reno

Reno, NV

$29 - $42 an hour

NURSE APPRENTICE PER DIEM

Carson Tahoe Health

Carson City, NV

Selector, Night

Us Foods

Manassas, VA

Emergency Department RN – Per Diem* (on call/as needed)

Carson Valley Health

Gardnerville, NV

Registered Nurse - Float Pool- Full Time- Variable shifts

Barton Healthcare System

South Lake Tahoe, CA

$54.50 - $84.48 an hour

Share jobs with friends

Related jobs

Front End Associate

Front End Associate

Wegmans Food Markets

$15.50 - $16.00 an hour

Fairfax, VA

3 months ago - seen

R12-Dahlgren Front End Retail Associate

Rappahannock Goodwill Industries

King George, VA

3 months ago - seen

Front End Associate

Page Co-Op

$25.7K - $32.6K a year

Luray, VA

4 months ago - seen

Front-End UI Software Developer (Associate/Experienced)

Boeing

Herndon, VA

5 months ago - seen