Front Desk/Medical Assistant

The Front Desk / Medical Assistant will perform all duties associated with efficiently registering patients requiring services at Pause Pain and Wellness, LLC.

Duties

• Greet patients with utmost kindness and respect
• Gathering of correct information to ensure accurate billing and reimbursement.
• Check the patient’s paperwork for accuracy and completion
• Knowledgeable regarding registration process
• Check-In/Register Patients for Clinic Office Visits and Procedures
• Medical Assistants will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
• Request cash co-payments, cash deposits, and cash payments from each patient
• Accountable for providing accurate receipts for payment transactions
• Files any necessary department paperwork according to department guidelines
• Assembles patient medical records prior to the provider receiving the record.
• Gather data relevant to the patient's individual needs.
• Obtains and records the following:
• Vital Signs
• Draw Labs
• Medication Profile
• Allergies
• Chief Complaint
• Complete a drug screen and/or pregnancy test.
• Prepares patients prior to provider examination.
• Answer phones, schedule appointments, cancel appointments, reschedule appointments, and/or procedures.

Qualifications

• High school diploma or its equivalent is required
• Medical Assistant Certification is preferred.
• At least 6 Months of Experience in drawing labs.
• Excellent Customer Service
• Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
• Ability to maintain composure when faced with difficult situations
• Must be able to handle confidential situations with tact
• Ability to work with computers, electronic devices, telephones, fax machines

Must possess the ability to do multiple tasks simultaneously

Lifting Requirements

• Sedentary- Generally lifting not more than 10 lbs. maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• No weekends

Work setting:

• Clinic
• In-person

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Phlebotomy: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Relocate:

• Jackson, MS: Relocate before starting work (Required)

Work Location: In person