Front Desk/Ma

Job description
Front Desk/MA in Medical Practice
Are you looking for a job or a place where you can learn, grow and make a difference everyday while performing your duties?

Responsibilities:
- Greet and welcome clients in a friendly and professional manner
- Register patients ensuring all necessary information is obtained
-Update email, phone #, and address
- Answer phone calls and provide accurate information or direct calls to the appropriate department
- Assist  with check-in and check-out processes, including handling payments
- Provide exceptional customer service by addressing  inquiries, concerns, and requests promptly and efficiently
- Maintain a clean and organized front desk area, including the reception area
- Handle  complaints or issues with tact and professionalism, escalating to management when necessary
- Perform clerical duties such as filing, photocopying, faxing, and organizing documents
- Assist with order entry and inventory management as needed
-Patient data entry, creating new charts
-Collecting payments for visits

Qualifications:
- Previous experience as a front desk agent or in a similar customer service role is required.
-Medical experience with electronic health record preferred
- Excellent communication and interpersonal skills, with the ability to interact effectively with families and team members
- Strong organizational skills and attention to detail for accurate record keeping
- Proficient in using computer software , word processing, and data entry
- Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism
- Knowledge of medical office procedures or experience as a medical receptionist is necessary
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

Job Type: Full-time
Salary: $18.00 per hour
Schedule:
•    8 hour shift Monday-Friday
Ability to commute/relocate:
•    Orlando, FL 32806: Reliably commute or planning to relocate before starting work (Required)
Experience:
•    Customer service: 1 year (Preferred)