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SalaryWillamette Valley Benefits, Inc. located in Milwaukie, OR and in business since 2006, is an independent health insurance agency. We specialize in assisting people with Medicare and individual health insurance. We are growing and need an enthusiastic, quick learner who loves to help people!
Job duties:
- Scanning and data entry
- Help walk-ins with customer service questions
- Call insurance companies with questions about benefits, claims and premiums
- Assist the inside Sales Representatives with functions of retention
- Answer phones
- Working knowledge of Microsoft Office, including Excel, Word, etc.
- Assist the Administrative person with functions of tracking commissions
- Call insurance company for ID #’s and ID Cards
- Help clients with claims issues and benefit questions
- Fax applications
- Front Desk duties will include;
- Greeting Customers
- Answer phones
- Transfer calls
- Set appointments and send pre-appointment paperwork
- Enter customer data in data base
- File
- Prepare packets
- Update Addresses/Return Mail
- Mail Processing
- Other duties as needed.
Experience required:
- 1 year customer service experience.
- Medical Terminology or Provider office experience a plus!
Job Type: Full-time
Pay: $18.25 - $21.98 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- No weekends
Work Location: In person
