Address
Form of work
SalaryThe Front Desk Specialist will greet, assist, and provide direction and information to patients and visitors. The Front Desk Office Specialist is responsible for all aspects of patient registration and check in.
Supervisory Responsibilities:
- None.
Duties/Responsibilities*:
- Complete patient registration and check in process, verifying insurance benefits
- Obtain necessary referrals
- Collect and post patient copays and payments
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Scheduling appointments
- Assists patients as necessary. Contacts appropriate parties for transportation.
- Managing payment batches and submitting daily balance sheets
- Maintains reception area in a neat and orderly condition.
Required Skills/Abilities:
- Ability to project a professional image with a strong sense of ethics
- Excellent verbal and written communication skills.
- Strong computer skills
- Strong organizational, prioritizing and analytical skills.
Education and Experience:
- High school graduate or equivalent required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
- The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor.
This position is full time with benefits. (Monday - Friday 7:45am-5pm).
After hours urgent care clinic coverage is mandatory, on a rotating basis.
After hours schedule:
Monday-Thursday : 5pm-7pm
Saturday: 8am-12pm
- All new hires are subject to a 90-day probation period.
Behaviors
Preferred- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
