Front Desk Reception

Interviews are anticipated to be conducted within two weeks of closing date.

As the point of first contact within the office, reception provides excellent customer service, directing incoming calls and visitors, and handling other administrative tasks. Reception handles a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, and sorting and distributing mail.

The receptionist greet visitors with a positive, helpful attitude, exemplifying great customer service; assists visitors in finding their way around the office and announcing visitors as necessary; helps maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs; answers phones in a positive, professional manner, and routes calls as necessary; takes and sends messages, forwards and screens phone calls; assists with a variety of administrative tasks including copying, faxing, and taking notes; sorts and distributes mail.

Customers include any member of the public, as well as coworkers within the agency.

Prior experience as a receptionist or in a related field. Excellent written and verbal communication skills. Competency in Google/Microsoft mail, docs, and sheets. Good time management skills. Able to contribute positively as part of a team, helping out with various tasks as required. Customer service experience a plus.

High School diploma or Equivalent and one (1) year of experience in basic accounting, and/or business/office administration. Substitutions apply. See Substitution Table below.

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment as some statewide travel maybe required. Employment is subject to criminal background check and is conditional pending results of criminal background check. Be of good moral character and not have been convicted of a felony offense by a court of this state, any other state or the United States.

Office setting, exposure to Visual/Video Display terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting, including during public meetings and hearings. Must be able to lift 25 lbs, and some sitting, standing, bending and reaching may be required. Travel will be required, including occasional overnight trips, and candidates must have or be able to obtain a New Mexico driver's license in order to receive a certification to drive a state vehicle upon employment.

This position is not covered by a collective bargaining agreement.